- Cardinal Health (Atlanta, GA)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... acting as a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II, Customer Service Operations...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Sedgwick (Atlanta, GA)
- …to provide oversight, and directs the handling to achieve the best possible resolution . + Acts as the organizational subject matter expert for line of business ... in evaluating exposure; recommends and directs action plans for issue or case resolution . + Articulates and documents clear and concise file notes to allow… more
- AIG (Atlanta, GA)
- …liability losses. This requires accurate and thorough documentation, as well as, resolution action plans based upon the applicable law, coverage and supporting ... up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory and company standards. + Conducts a thorough… more
- Cardinal Health (Atlanta, GA)
- …of product in a timely manner. The Coordinator, Individualized mediates effective resolution for complex payer/pharmacy issues toward a positive outcome and provides ... with ability to determine needs and provide one call resolution . + Manage workload of inbound faxes (if applicable)...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- AIG (Atlanta, GA)
- …insureds and follow up to complete timely and accurate reserves and claim resolution . + Prompt contact and follow up to complete timely and accurate investigation, ... damage evaluation and claim resolution in accordance to regulatory and company standards. +...effectively with internal and external customers on claims and account issues. + Maintain and manage a diary system… more
- AIG (Atlanta, GA)
- …liability losses. This requires accurate and thorough documentation, as well as, resolution action plans based upon the applicable law, coverage and supporting ... up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory and company standards. + Conducts a thorough… more
- Mass Markets (Savannah, GA)
- …contacts in a courteous, timely, and professional manner. + Ensure first-call resolution through problem-solving and effective call handling. + Research systems to ... information. + Escalate customer issues to the appropriate staff and managers for resolution as needed. + Attend meetings and training and stay up-to-date on changes… more
- Intuit (Atlanta, GA)
- …of 10 years of experience primarily in service delivery, customer success or account management in a people leadership role As this role will require collaboration ... + Build a proactive, empathetic support culture focused on rapid resolution , transparency, and trust. **Operational Ownership** + Implement best practices in… more
- CBRE (Atlanta, GA)
- …with the best interest of the customer and ESI in mind. Documents problem resolution and report findings back to Account Executive/Project Manager for customer ... needs and provide clear and accurate responses to the customer. Articulates resolution to a customer's problem clearly both in verbal and written communication.… more
- Regions Bank (Rome, GA)
- …information changes, PIN reset requests, reordering checks, and basic problem resolution + Develops relationships with customers, remaining well-informed about the ... members with basic tasks to aid in customer problem resolution + May conduct outbound phone calls using generated...and Vision Benefits + Disability Benefits + Health Savings Account + Flexible Spending Account + Life… more