- Mass Markets (Savannah, GA)
- …and follow up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, ... and follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service oriented (empathetic,… more
- ADP (Alpharetta, GA)
- …be responsible for providing 2nd and 3rd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution ... documentation are maintained. + Deliver effective client communications and ticket management/ resolution via CRM. + Ensure that customer needs are addressed; work… more
- Lincoln Financial (Atlanta, GA)
- …infrastructure, services, backup system(s) network connectivity, and performance issues to resolution , completely and accurately documenting all work activity in the ... and incidents to the vendor, when required to ensure the most expedient resolution for the business, capturing and documenting all learnings to build and expand… more
- Mass Markets (GA)
- …video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of resolving the ... maintain regular attendance and punctuality + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service oriented (empathetic,… more
- SHI (Atlanta, GA)
- …**Job Summary** The ASG Presales Solutions Engineer - Identity collaborates with account teams to assess customer cybersecurity needs. will be a customer-facing ... business needs and as determined by SHI management. + Collaborate with account teams to evaluate and understand customers' cybersecurity technologies and needs. +… more
- Regions Bank (Atlanta, GA)
- …Ability to influence executive decision-making and successfully negotiate critical issue resolution related to program initiatives + Ability to manage multiple ... Dental and Vision Benefits + Disability Benefits + Health Savings Account + Flexible Spending Account + Life Insurance + Parental Leave + Employee Assistance… more
- Southern Company (Mcdonough, GA)
- …service orders, adjustments, WFM's, NESB's, billing and payment options, itemizations, and account analysis + Ability to manage complex business issues in an ... transactions from WFMs or other sources + Analyze customer account transactions and energy or demand data + Validate...focus on Safety Excellence + Effective interpersonal and conflict resolution skills to build teamwork and trust + Excellent… more
- Insight Global (Dunwoody, GA)
- …alerts, Incidents, requests, and other requests from Senior DBAs. Analysis and resolution of performance problems (Memory, CPU, Block of tables, queries) using SSMS ... and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also… more
- Regions Bank (Atlanta, GA)
- …Ability to influence executive decision-making and successfully negotiate critical issue resolution related to program initiatives + Ability to manage multiple ... Dental and Vision Benefits + Disability Benefits + Health Savings Account + Flexible Spending Account + Life Insurance + Parental Leave + Employee Assistance… more
- Regions Bank (Atlanta, GA)
- …+ Handles escalated or complex issues to ensure timely and effective resolution + Develops and implements process enhancements to improve departmental efficiency and ... Dental and Vision Benefits + Disability Benefits + Health Savings Account + Flexible Spending Account + Life Insurance + Parental Leave + Employee Assistance… more