- Mass Markets (GA)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more
- Cardinal Health (Atlanta, GA)
- …customer business through contract administration, customer orders, and problem resolution . **_Job Summary_** The Representative II, Customer Service Operations is ... as a liaison in problem-solving, research and order problem/dispute resolution . **_Responsibilities_** + Offer professional and timely service as...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- AIG (Atlanta, GA)
- …customer service and commitment to bring assigned cases to a timely, proper resolution . This requires accurate and thorough documentation, as well as, resolution ... up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance to regulatory and company standards. + Conducts a thorough… more
- Evolent (Atlanta, GA)
- …closely with other Application Analysts, Technical Analysts, Development teams, and the Account Management team to ensure our clients have everything they need to ... and triage issues to the appropriate technical team for resolution + Partner with new clients to implement the...+ Provide first-level support, including problem replication, triage, and resolution of issues, the majority of which are associated… more
- AIG (Atlanta, GA)
- …customer service and commitment to bring assigned cases to a timely, proper resolution . This requires accurate and thorough documentation, as well as, resolution ... up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory and company standards. * Conducts a thorough… more
- DataVisor (Atlanta, GA)
- …develop strategic plans to expand business with key clients. + Conduct regular account reviews to assess client satisfaction, gather feedback, and identify areas for ... including sales, marketing, and product development, to develop and execute account strategies. + Provide exceptional customer service, address client inquiries and… more
- WTW (Atlanta, GA)
- …revenue growth within the life sciences sector. The ideal candidate will have account management experience with middle market and large, complex clients in the Life ... resources and assets tailored to client needs; ability to drive conflict resolution + **Negotiation skills:** ability to develop innovative and creative solutions to… more
- CVS Health (Atlanta, GA)
- …System to be able to lookup and respond to client inquires. **Problem Resolution ** Address and resolve client complaints and issues promptly. Collaborate with cross ... implementation of strategies to prevent future problems. Escalate complex issues to Account Managers and senior leadership when necessary. Foster a collaborative and… more
- Caterpillar, Inc. (Griffin, GA)
- …will thrive in the teams we are building. **Job Summary:** The Global Account Quality Manager offers a unique opportunity to engage directly with data center ... Power Division (EPD) quality and commissioning goals for assigned Data Center account (s) + Develop and maintain necessary processes and tools to ensure customers… more
- Highmark Health (Atlanta, GA)
- …United Concordia Dental **Job Description :** **JOB SUMMARY** This job provides account support activities associated with the administration of all experience rated ... group administrators, brokers, and Agent Plan personnel to ensure the resolution of issues related to benefit interpretations, customer service inquiries, claims… more