- Lutheran (Jamestown, NY)
- …records. + Attend regularly scheduled meetings with the client to help in the resolution of problems, to enhance interpersonal skills, and to reinforce the work of, ... in the treatment family homes assigned, moving towards the resolution of problems and redefining new goals. + Participation...+ Vision Insurance + Life Insurance + Health Reimbursement Account + Flexible Spending Account + Health… more
- Resideo (Melville, NY)
- …key partners to build and expand e-procurement capabilities, support critical account growth, and deliver impactful solutions that enhance operational efficiency and ... Champion e-procurement capabilities in RFP responses, customer meetings, and strategic account planning sessions + Drive revenue growth by positioning e-procurement… more
- Paylocity (Rochester, NY)
- …on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system ... expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves… more
- Amalgamated Bank (Bronx, NY)
- …community and CRA activities + Resolve customer complaints regarding sales, services or account issues. Respond to customer inquiries or complaints in person or over ... with customers and back office by following-up to ensure resolution + Greet customers in a professional manner that...Approve checks (up to authorized limit) using knowledge of account history and account information on file… more
- Acxiom (Albany, NY)
- …the partner. Set plan, execute on relationship development approach + Drive account alignment strategy with partner for targeting of high potential accounts ... support of Sales Operations **Client Management - Sales & Account Management:** + Align with client sales teams to...Inc, Adobe, Salesforce, etc. + Domain expertise in identity resolution , consumer privacy and the ethical use of data… more
- Confluent (Albany, NY)
- …Will Do:** + Meet/exceed quarterly retention targets by proactively engaging with account portfolio and ensuring renewal activities are completed along with the ... Confluent's solutions + Drive cross functional programs and services across existing account base that will grow usage, adoption, satisfaction, customer health, and… more
- Cardinal Health (Albany, NY)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... acting as a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II, Customer Service Operations...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Sedgwick (Albany, NY)
- …to provide oversight, and directs the handling to achieve the best possible resolution . + Acts as the organizational subject matter expert for line of business ... in evaluating exposure; recommends and directs action plans for issue or case resolution . + Articulates and documents clear and concise file notes to allow… more
- IQVIA (New York, NY)
- …campaigns and serves as the critical bridge to product, owning issue resolution and ensuring all platform systems and processes are functioning as intended. ... the Trading and Platform Operations group, you will collaborate closely with Account Management, Product, and Engineering to drive measurable results for our clients… more
- NTT DATA North America (New York, NY)
- …colleagues to expediate diagnosis of errors and problems and to identify a resolution . + Investigates second line support calls assigned and identifies the root ... time. + Ensures incidents are updated with progress and resolution details in a timely manner using the required...activities and projects well in advance and take into account possible changing circumstances. + Ability to maintain a… more
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