- TD Bank (New York, NY)
- …**Critical Thinking & Problem-Solving:** + Utilize critical thinking and conflict resolution skills to address complex challenges. + Recommend best practices for ... compliance reporting. + Understanding of deposit sub-ledger capabilities (like account management, transaction posting, multi-currency handling, interest calculations, liquidity… more
- CBRE (Albany, NY)
- …with the best interest of the customer and ESI in mind. Documents problem resolution and report findings back to Account Executive/Project Manager for customer ... needs and provide clear and accurate responses to the customer. Articulates resolution to a customer's problem clearly both in verbal and written communication.… more
- University of Rochester (Rochester, NY)
- …for appropriate reimbursement to the hospital and ensure the accuracy of account reconciliation. + Monitors compliance with timely filing requirements and takes ... for difficult and unusual accounts, and assist in problem identification and resolution . + Reviews, compiles, approves, and submits patient refunds and complete… more
- Mastercard (Harrison, NY)
- …with other application support members to create and facilitate a 24x7x365 resolution mechanism. * Assist in the continual improvement of documentation, processes, ... with Observability tools such as Dynatrace, SPLUNK. *Strong troubleshooting and issue resolution skills a must; experience in coming up with new solutions and… more
- Ricoh Americas Corporation (White Plains, NY)
- …Customer Service & Communication Provide timely updates to customers on issue resolution and fleet performance Build strong relationships with office managers, IT ... and digital systems Methodical approach to troubleshooting and problem resolution Strong verbal communication and interpersonal skills Excellent customer service… more
- Ricoh Americas Corporation (Albany, NY)
- …level agreements (SLAs) between customers and RICOH, ensuring prompt and effective resolution of support requests. + Maintain an accurate inventory of managed ... service dispatches and escalating complex issues as needed to ensure swift resolution . **Qualifications Must Have:** + High School Diploma (or equivalent) with a… more
- AON (New York, NY)
- …transaction issues and work with clients' other third-party advisors to develop resolution . + Collaborate with producers to build and maintain relationships with ... leave laws, short-term disability and optional long-term disability, health savings account , health care and dependent care reimbursement accounts, employee and… more
- NBT Bank (Williamsville, NY)
- …loading new loan transactions in the core accounting system and performing account maintenance. Review transactions to ensure accuracy, ensuring proper authority has ... of consumer loan documents and complex commercial loan documents. Perform account reconciliations; identify and resolve discrepancies. Provide guidance and ensure … more
- Owens & Minor (New York, NY)
- …to manage client service levels. Serves as point of escalation in resolution of complex customer issues. Leverages extensive field operations experience to resolve ... + Leads engagement and alignment of internal and field resources ( Account Management team, Client Engagement Center, Operations, etc.) to support initiatives,… more
- Brink's (New York, NY)
- …fax, and e-mail; communicate issues and provide field support toward resolution on all aspects including cash, Mas-Hamilton locks, balancing/settlement and problems ... provisions to access emergency cash after regular business hours + Provide monthly account update reports to include current number of ATM's and servicing branches,… more
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