- TD Bank (New York, NY)
- …**Critical Thinking & Problem-Solving:** + Utilize critical thinking and conflict resolution skills to address complex challenges. + Recommend best practices for ... compliance reporting. + Understanding of deposit sub-ledger capabilities (like account management, transaction posting, multi-currency handling, interest calculations, liquidity… more
- AON (New York, NY)
- …transaction issues and work with clients' other third-party advisors to develop resolution . + Collaborate with producers to build and maintain relationships with ... leave laws, short-term disability and optional long-term disability, health savings account , health care and dependent care reimbursement accounts, employee and… more
- Owens & Minor (New York, NY)
- …to manage client service levels. Serves as point of escalation in resolution of complex customer issues. Leverages extensive field operations experience to resolve ... + Leads engagement and alignment of internal and field resources ( Account Management team, Client Engagement Center, Operations, etc.) to support initiatives,… more
- J&J Family of Companies (Garden City, NY)
- …for serving as the primary field-based lead for education, assistance, and issue resolution with healthcare providers (HCPs), and their office staff, with respect to ... . Collaborate with field support team members such as sales representatives and key account managers and serve as reimbursement expert for the local team. . Act with… more
- J&J Family of Companies (New York, NY)
- …for serving as the primary field-based lead for education, assistance, and issue resolution with healthcare providers (HCPs), and their office staff, with respect to ... + Collaborate with field support team members such as sales representatives and key account managers and serve as reimbursement expert for the local team. + Act with… more
- Amalgamated Bank (New York, NY)
- …community and CRA activities + Resolve customer complaints regarding sales, service or account issues. Respond to customer inquiries or complaints in person or over ... with customers and back office by following-up to ensure resolution + Greet customers in a professional manner that...Approve checks (up to authorized limit) using knowledge of account history and account information on file… more
- Ricoh Americas Corporation (New York, NY)
- …individual contributors and managers-from initial contract engagement through ongoing account management and retention. This position ensures proactive communication ... in this role is measured by customer retention, issue resolution , contract adherence, and overall satisfaction. **Key Responsibilities** **People Development**… more
- Tompkins Community Bank (Ithaca, NY)
- …operational process support and customer support duties relating to Individual Retirement Account (IRA) and Health Savings Account (HSA) products and services; ... IRS; Identify and communicate any differences follow through to resolution ; issue corrected tax documents if necessary. + Responsible...product support and responds to Retail inquires on new account opening and existing account maintenance. +… more
- Nelnet (New York, NY)
- …Needs Assessment. This position works collaboratively with other departments (eg, RVP's, Account Managers) to create client strategy to leverage FACTS best practices ... evaluating market position + Facilitate timely communication with FACTS Sales and Account Managers regarding client related issues. + Work collaboratively with RVP… more
- Amalgamated Bank (Bronx, NY)
- …community and CRA activities + Resolve customer complaints regarding sales, services or account issues. Respond to customer inquiries or complaints in person or over ... with customers and back office by following-up to ensure resolution + Greet customers in a professional manner that...Approve checks (up to authorized limit) using knowledge of account history and account information on file… more