- Cardinal Health (Albany, NY)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... acting as a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II, Customer Service Operations...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Leviton (Melville, NY)
- …departments and external customers, ensuring clear communication and quick resolution . Maintain meticulous records of customer interactions, payment status, and ... a collections portfolio ensuring timely payments Skill set in problem resolution and root cause analysis. Excellent analytical, organizational, and time management… more
- CUNY (Brooklyn, NY)
- …conduct/disciplinary process, early intervention student support service process, the resolution of student grievances, appeals, and complaints, and the utilization ... management, freedom of expression oversight, and grievance and appeals resolution . + Collaborate with various departments and City University...employment page, log in or create a new user account , and search for this vacancy using the Job… more
- WMCHealth (Kingston, NY)
- …in a fair and equitable manner. + Effectively manages conflict resolution and conducts formal personnel counseling when needed. Operations/Financial + Manages ... department. + Maintains positive employee relations by identification and resolution of issues and effective conflict resolution ...+ Vision + Retirement Savings Plan + Flexible Savings Account + Paid Time Off + Holidays + Tuition… more
- Lumen (Albany, NY)
- …for any discrepancies as early in the process as possible. * Account Management: Maintain regular communication with customers to ensure their ongoing satisfaction ... and address any concerns. * Issue Resolution : Troubleshoot and resolve customer issues promptly, escalating complex...a Candidate** + Experience: 3+ years customer success or account management experience. + Education Level: Bachelor's Degree or… more
- JPMorgan Chase (Pittsford, NY)
- …Field Supervisory team, you will lead a team responsible for conducting thorough active account and Advisor book reviews. You will play a crucial role in ensuring ... our processes and systems. **Job Responsibilities:** + Monitor and analyze active account and book reviews to ensure compliance and optimize client investment… more
- Lenovo (NY)
- …and engagement, leveraging key KPIs and demographic insights such as account type, employee size, and customer program participation. The ideal candidate ... roadmaps that deliver clear, actionable insights into team and account performance. Role Responsibilities + Build a best-in-class SMB...+ Provide level of impact analysis with a recommended resolution on each topic + Provide an ongoing readout… more
- Adecco US, Inc. (Queens, NY)
- …FRM provides expert guidance on benefit investigations, prior authorizations, claims resolution , and appeals. This client- and customer-facing role requires strong ... access and reimbursement barriers for assigned therapies. 2. Lead the resolution of high-impact reimbursement cases by overseeing benefit investigations, prior… more
- AON (NY)
- …Stay informed of all claims or service issues and become involved in resolution when required + Participate in renewals, when appropriate, by reviewing expiration ... leave laws, short-term disability and optional long-term disability, health savings account , health care and dependent care reimbursement accounts, employee and… more
- AIG (New York, NY)
- …ledger account reconciliations, formulating and executing action plans for substantiation/ resolution of open items * Support of quarterly balance sheet analytics ... cash is applied properly against claims; leading the Identification, investigation and resolution of exceptions * Ensure accurate reporting for both US GAAP and… more