- Rochester Regional Health (Rochester, NY)
- …and billing edits, process remittances and adjustments, and ensure timely and accurate account resolution in line with payer requirements. + Appeals & ... Reimbursement Review: Conduct detailed reviews of denied or underpaid claims, prepare appeal letters, gather supporting documentation, and collaborate across departments to ensure successful claim outcomes. + Customer Service & Communication: Respond to… more
- Robert Half Accountemps (Albany, NY)
- …to members while meeting performance goals related to call quality, efficiency, and account resolution . + Performance will be evaluated on the following ... criteria: call quality, excellent member service, efficiency, and specific goals set by management Requirements Qualifications + Minimum of 2 years of previous experience in collections, call center, or financial services environment preferred. + Strong… more
- Wolters Kluwer (Albany, NY)
- …as a domain SME, product SME, and customer advocate to achieve quick customer issue resolution . + Serve as the account first line of defense to mitigate issues ... achieve results. + Function as a frontline technical resource for Enterprise Account Managers and formal/informal customer questions. + Develop key relationships in… more
- Coinbase (Albany, NY)
- …Respond to client escalations promptly and communicate important updates to Account Management Leadership, ensuring alignment and resolution . * Enhance ... and alignment. Attendance is expected and fully supported. As an Institutional Account Manager, you'll be part of a dynamic, collaborative team of passionate… more
- WMCHealth (Valhalla, NY)
- …that are deemed "underpaid" per set guidelines. + Reviews payments to assess if account will be sent for independent dispute resolution . + Prepares and submits ... Payment Resolution Analyst Company: NorthEast Provider Solutions Inc. City/State:...on out of network payments posted on the patients' account . + Communicates with third party payers by means… more
- University of Rochester (Rochester, NY)
- …GENERAL PURPOSE: Performs follow-up activities designed to bring all open account receivables to successful closure. Responsible for an effective claims follow-up ... tasks. + Researches and calculates under or overpaid claims; determines final resolution . + Contacts payers on incorrectly paid claims completing resolution … more
- Sharecare (Albany, NY)
- …to help guarantee the company's revenues. You will handle the collection and resolution of account balances of an assigned portfolio. **Essential Job ... Functions:** + Collect, manage, and provide resolution of outstanding invoices from current and past due...past due accounts for an assigned portfolio. + Provide resolution of issues related to billing inquiries, disputes. +… more
- M&T Bank (Whitesboro, NY)
- …preventing fraud and protecting customer assets. + Takes ownership of complex account servicing and error resolution issues, including those escalated by ... Bankers. Provide coaching and guidance to improve and reduce future problem resolution /escalations. + Engages with all team members and business partners as… more
- M&T Bank (Syracuse, NY)
- …customer transactions efficiently following Bank Policy. Take ownership of escalated account services issues until resolution ; complete and accurately log ... cash ordering, vault, ATM, and wire transfer activities). Process customer/ account maintenance accurately. Complete Consumer AML (Anti-Money Laundering)/BSA (Bank… more
- M&T Bank (Highland, NY)
- …customer transactions efficiently following Bank Policy. Take ownership of escalated account services issues until resolution ; complete and accurately log ... cash ordering, vault, ATM, and wire transfer activities). Process customer/ account maintenance accurately. Complete Consumer AML (Anti-Money Laundering)/BSA (Bank… more
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