- Publicis Groupe (New York, NY)
- …and dealer groups in assigned market area. + Provide exceptional problem resolution by implementing Epsilon solutions to satisfy dealerships' needs. + Actively ... participate in customer concern resolution and cancellation turnaround attempts while maintaining consistent support and service to existing clients. + Demonstrate… more
- Robert Half Office Team (West Babylon, NY)
- …inquiries, managing transactions, and ensuring customer satisfaction through one-call resolution . The position also emphasizes sales and retention, requiring the ... and contract details. * Resolve customer issues independently, aiming for one-call resolution and escalating matters only when necessary. * Identify opportunities to… more
- General Motors (Rochester, NY)
- …requirements or company needs + Provide direction to employees in the resolution of problems related to benefits, company policies, etc. + Build sustainable ... Relations experience including contract administration, negotiations (lead role), grievance investigation/ resolution in large, complex environments + High level of… more
- WMCHealth (Valhalla, NY)
- …+ Review claims and rejections to determine required follow-up, ensuring timely resolution to maintain continuity of care + Manage daily billing operations, ... claims and rejections to determine required follow-up, ensuring timely resolution to maintain continuity of care + Manage daily...+ Vision + Retirement Savings Plan + Flexible Savings Account + Paid Time Off + Holidays + Tuition… more
- Paramount (New York, NY)
- …collaborate with the Operations Hub to guarantee accurate content launches and quick resolution of any post-launch issues. If you're someone who loves to tackle ... Paulo are out of office + Act as Operational Account Manager supporting business teams with partner relationships (eg...Hub, follow up on trouble tickets to seek speedy resolution , identify any trends of repeated issues, and build… more
- RES (Albany, NY)
- …a liaison between IT, business stakeholders, and third-party vendors, coordinating resolution of complex technical issues and ensuring alignment with organizational ... Management (ITSM) framework, ensuring structured deployment, change control, and incident resolution . Track all activity in the ITSM platform to monitor KPIs,… more
- Cardinal Health (Albany, NY)
- …customer business through contract administration, customer orders, and problem resolution . Performance Monitoring is responsible for monitoring, analyzing and ... + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Cengage Group (New York, NY)
- …a problem solver: actively assist the customer in obtaining the quickest resolution , provide initial troubleshooting, and ensure that digital courses are running ... experience in a relationship-based position such as a customer support or account management role. + Strong written and verbal communication skills. + Ability… more
- Cardinal Health (Albany, NY)
- …systems. + Promotes problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages. + ... may interact with senior management + Interactions normally involve resolution of issues related to operations and/or projects +...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Citigroup (Brooklyn, NY)
- …exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. + ... client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution + Recognize transaction needs of clients, direct them to the… more