- Molina Healthcare (Syracuse, NY)
- …reconcile data. + Responsible for encounter submissions, rejection management & resolution for all lines of business including internal strategic partnerships ... timeliness of encounters processing and accuracy. + Ongoing monitoring and management resolution for any potential penalties related to accuracy and timeliness of… more
- National Safety Council (Syracuse, NY)
- …Proactively communicate repetitive or widespread customer concerns to management for resolution . What You'll Do: + Professionally handle customer support calls, chat ... data confidentiality. + Clearly and concisely document customer interactions with account notes in multiple business and/or learning management systems. + Provide… more
- NTT America, Inc. (Yonkers, NY)
- …Escalate critical issues and coordinate with leadership or external vendors for urgent resolution + Cross-Coverage & Support + Serve as backup to the Infrastructure ... systems; ServiceNow experience strongly preferred. + Strong organizational, conflict resolution , and multitasking skills. + Ability to lift 50 lbs.,… more
- Marriott (New York, NY)
- …questions and directs guests within the lobby. Supports the tracking and resolution of service issues. **CANDIDATE PROFILE** **Education and Experience** * High ... support property operations and goals and to expedite the resolution of any problems that may arise through the...travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed… more
- Tompkins Community Bank (Batavia, NY)
- …+ Entrusted to approve execution of various customer transactions and override certain account restrictions + Coaches new team members on best practices for handling ... to customers by using the right methods/tools available to promote first contact resolution . + Identify process or procedure gaps and work with Customer Care Center… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …manage Fleet Vendor relationship including day to day operations and issue resolution . Escalate issues as appropriate to senior management. + Proactively source and ... day-to-day field fleet program, including vendor relationships and issue resolution . + Monitor fleet usage, ensure maintenance schedules, and...do not require any financial, credit card or bank account information and/or any payment of any kind to… more
- Cardinal Health (Albany, NY)
- …systems. + Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages. + ... may interact with senior management + Interactions normally involves resolution of issues related to operations and/or projects +...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Cardinal Health (Albany, NY)
- …run and operational support. + Lead and participate in high-impact incident resolution using logs and anomaly detection tools (Splunk, Dynatrace), root cause ... various stakeholders. + Ensure leadership for system outages, problem resolution , root cause analysis, change and release management. +...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Memorial Sloan-Kettering Cancer Center (New York, NY)
- …are selected for each area of interest. . Produces image with sufficient resolution , density, and penetration including the complete area of interest to provide ... documents results on checklist. . Enters orders correctly into RIS (eg, account number, requesting physician, and service). . Tracks all patients accurately through… more
- City of New York (New York, NY)
- …and services. Your Role: The role includes the processing and resolution of incidents, problems, service requests fulfilment, minor enhancements, and change ... third party venders, and service providers to coordinate the incident and problem resolution - Ability to jump into incident calls involving other agencies and third… more