- Lincoln Financial (Albany, NY)
- …infrastructure, services, backup system(s) network connectivity, and performance issues to resolution , completely and accurately documenting all work activity in the ... and incidents to the vendor, when required to ensure the most expedient resolution for the business, capturing and documenting all learnings to build and expand… more
- National Safety Council (Syracuse, NY)
- …Proactively communicate repetitive or widespread customer concerns to management for resolution . What You'll Do: + Professionally handle customer support calls, chat ... data confidentiality. + Clearly and concisely document customer interactions with account notes in multiple business and/or learning management systems. + Provide… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …manage Fleet Vendor relationship including day to day operations and issue resolution . Escalate issues as appropriate to senior management. + Proactively source and ... day-to-day field fleet program, including vendor relationships and issue resolution . + Monitor fleet usage, ensure maintenance schedules, and...do not require any financial, credit card or bank account information and/or any payment of any kind to… more
- City of New York (New York, NY)
- …with all program areas and FIA to troubleshoot payment processing issues, facilitate resolution as well as landlord communication and customer service. This unit is ... landlords with information in agency records/systems. Report changes in payment account , ownership, payee and verify tenancy changes. Provide landlords with customer… more
- City of New York (New York, NY)
- …with the highest level of technical support, dependable service, and timely problem resolution . The Bureau of Business Information Technology (BIT) seeks to hire one ... will serve as the first point of contact to provide technical troubleshooting and resolution to end users via telephone, email, using remote access tools, and in… more
- Mastercard (Harrison, NY)
- …with operations/product support to ensure that issues are resolved, and resolution is communicated to appropriate customer contacts Consistently communicate with ... medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account ; paid leaves (including 16… more
- PNC (New York, NY)
- …excellent service at all times; takes accountability and ensures problem resolution . **Required Education and Experience** : + Preferred business relevant majors ... full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life… more
- PNC (New York, NY)
- …excellent service at all times; takes accountability and ensures problem resolution . **Required Education and Experience** : + Preferred business relevant majors ... full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life… more
- PNC (New York, NY)
- …by always providing excellent service; takes accountability and ensures problem resolution . **Required Education and Experience** : + Preferred business relevant ... full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life… more
- Paychex (Brooklyn, NY)
- …are appropriate and refers to appropriate party when necessary. + Expedites the resolution of customer problems or complaints to the appropriate channels to ensure ... forecasting. + Works with bank partners to identify business account holders who would be a good fit for...good fit for Paychex's services and calls on those account holders with bank partners. + Partner with other… more