• Support Escalation Management

    Microsoft Corporation (New York, NY)
    …positioned and aligned with our customers as Chief Operating Officers within the account , strategically placed to ensure that we have the appropriate level of ... are engaged to resolve customer issues.Owns escalated issues and manages account -aligned customer incidents to identify and remove barriers. Ensures existing… more
    Microsoft Corporation (11/21/25)
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  • Sr. Technical Specialist, GL

    Travelers Insurance Company (Melville, NY)
    …coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution ) including maintaining full compliance with internal and external ... and expense. + Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. + Applies the… more
    Travelers Insurance Company (10/16/25)
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  • Area EHS Safety Officer

    Securitas Security Services USA, Inc. (New York, NY)
    …Manages the security services and related operations provided to an assigned account including client service and problem resolution , service enhancement and ... expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training. **ESSENTIAL FUNCTIONS:** **Emergency Response & Safety Oversight** *Serve as the primary point of contact for EHS… more
    Securitas Security Services USA, Inc. (11/07/25)
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  • Technical Support Analyst I

    GMHC (New York, NY)
    …+ Maintain communication with users regarding ticket status, next steps, and resolution . + Confirm completion of all support tickets through follow-up and closure. ... software installation or performance issues and resolve or escalate as needed. User Account and Access Management + Process ID creation requests for new employees… more
    GMHC (10/23/25)
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  • Principal Customer Success Manager

    MongoDB (New York, NY)
    …servicing our strategic customer including but not limited to (Technical Account Managers [TAM], Named Technical Support Engineers [NTSE], Resident Consulting ... other Customer Success team members (CSMs) aligned to the account . This role will serve as the primary post-sale...and recommendations to senior management Risk Management and Issue Resolution + Take decisive action to address any issues… more
    MongoDB (09/27/25)
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  • Technical Specialist, Auto Liability

    Travelers Insurance Company (Melville, NY)
    …coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution ) including maintaining full compliance with internal and external ... Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others....Travelers will make an annual contribution into your 401(k) account . You are also eligible for a Pension Plan… more
    Travelers Insurance Company (10/22/25)
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  • Sr. Litigation Specialist, GL (Construction)

    Travelers Insurance Company (Melville, NY)
    …coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution ) including maintaining full compliance with internal and external ... Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others....Travelers will make an annual contribution into your 401(k) account . You are also eligible for a Pension Plan… more
    Travelers Insurance Company (08/29/25)
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  • Major Case Specialist, Construction

    Travelers Insurance Company (New York, NY)
    …coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution ) including maintaining full compliance with internal and external ... activities in accordance with established procedures. + Develop and employ creative resolution strategies. + Responsible for prompt and proper disposition of all… more
    Travelers Insurance Company (11/13/25)
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  • Sr. Representative, Customer Service Operations

    Cardinal Health (Albany, NY)
    …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... by acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary_** The Senior Representative, Customer Service Operations is… more
    Cardinal Health (11/14/25)
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  • Senior Representative, Customer Service Operations

    Cardinal Health (Albany, NY)
    …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... by acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary_** The Senior Representative, Customer Service Operations is… more
    Cardinal Health (10/29/25)
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