- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The claims resolution representative II is responsible for working across the professional ... performing routine follow-up activities designed to bring all open account receivables to successful closure. Responsible for effective claims follow-up… more
- Cardinal Health (Albany, NY)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary_** Responsible for answering inbound calls from...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
- …a Collections Program Manager?** A Collections Program Manager in the Customer Account Services Group is responsible for overseeing the recovery of outstanding ... The Collections Program Manager ensures high-quality customer service throughout the resolution process. This role serves as a key liaison across departments… more
- Travelers Insurance Company (Buffalo, NY)
- …(customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... claimants or their representatives. + Recognizes and implements alternate means of resolution . + May manage litigated claims. Develops litigation plan with staff or… more
- University of Rochester (Rochester, NY)
- …GENERAL PURPOSE Performs follow-up activities designed to bring all open account receivables to successful closure. Responsible for an effective claims follow-up ... tasks. + Researches and calculates under or overpaid claims; determines final resolution . + Contacts payers on incorrectly paid claims completing resolution … more
- University of Rochester (Albany, NY)
- … account reviews/resolutions and all audits. Coordinates response and resolution to Medicaid and Medicare credit balances. Requests insurance adjustments or ... GENERAL PURPOSE: Performs follow-up activities designed to bring all open account receivables to successful closure. Responsible for an effective claims follow-up… more
- University of Rochester (Rochester, NY)
- …prior to placement into the appropriate EMR. Analyzes and determines resolution when documents are missing information. **ESSENTIAL FUNCTIONS** + Prepares medical ... not currently in patients' EMR. + Analyzes and determines resolution when documents are missing information such as barcodes...ensuring each document is assigned to the correct patient, account , and document type. + Reviews and determines proper… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …and secondary insurance coverage on residents. + Provide customer service and problem resolution to facilities and residents. + Account reconciliation and ... account refund requests + Complex account reconciliation + Account adjustments, bad debt processing + Third party, Medicare, Managed Care, and private… more
- DataVisor (New York, NY)
- …develop strategic plans to expand business with key clients. + Conduct regular account reviews to assess client satisfaction, gather feedback, and identify areas for ... including sales, marketing, and product development, to develop and execute account strategies. + Provide exceptional customer service, address client inquiries and… more
- Canandaigua National Bank & Trust (Pittsford, NY)
- …+ Provides assistance and direction to Trust Officers and customers with account administration activities and business operations. + Responds directly to inquiries ... money managers, Trust Officers, tax preparers, and/or attorney. + Proactively monitors the resolution of client service issues. In absence of the Trust Officer, acts… more
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