- Amcor (Pittston, PA)
- …to all employee complaints and inquiries. Advises management in appropriate resolution of employee relations issues. Investigates employee complaints and determines ... results, and presents findings to management. Advises management in appropriate resolution of employee relations issues. Responds to inquiries regarding policies,… more
- Comcast (Philadelphia, PA)
- …or interactions. + Troubleshoots and resolves technical problems and other general account inquiries in a single customer interaction to create promoters and enhance ... by providing accurate information and transparent communication. + Communicates and explains account information to the customer with focus on doing everything in… more
- Wolters Kluwer (Philadelphia, PA)
- …responsibility for implementing best practices in coordinating the investigation and resolution of common customer issues/requests for key accounts. The Product ... with the Product Management leadership in the ongoing development of our Enterprise Account strategy and will report to the Director of Product Development, Nursing.… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …patient care. The local "ecosystem approach" creates a unified focus among account management, medical, patient access and market access to engage local healthcare ... skills; exhibits professional maturity, confidence, and competence. Strong conflict resolution skills: proven ability to achieve conflict resolution … more
- PNC (Pittsburgh, PA)
- …- Critical thinking - Ability to identify problems and escalate for resolution - Multi-tasking / time management - Interpersonal skills including communication with ... as usual activities. Identifies risk, assesses impact and makes recommendations on resolution . Reports and escalates risk and program compliance as appropriate. PNC… more
- PPL Corporation (Allentown, PA)
- …compliance with established PPL invoice and accrual processes, and timely resolution of any identified discrepancies. * Has significant experience in Project/Program ... on project specific tasks as well as individual professional development. Ability to see, account for, and coach others in the "big picture" as well as the details… more
- Oracle (Harrisburg, PA)
- …closely with 3rd party suppliers, handling escalation through to resolution Collaborate with program/project managers to develop milestones and deliverables. ... for network automation and network monitoring. Collaborate with network vendor technical account team and internal Quality Assurance team to drive bug resolution… more
- Oracle (Harrisburg, PA)
- …collaborating closely with 3rd party suppliers, handling escalation through to resolution + Collaborate with program/project managers to develop milestones and ... and network monitoring. + Collaborate with network vendor technical account team and internal Quality Assurance team to drive...team and internal Quality Assurance team to drive bug resolution and assist in the qualification of new firmware… more
- Owens & Minor (Pittsburgh, PA)
- …to manage client service levels. Serves as point of escalation in resolution of complex customer issues. Leverages extensive field operations experience to resolve ... + Leads engagement and alignment of internal and field resources ( Account Management team, Client Engagement Center, Operations, etc.) to support initiatives,… more
- Oracle (Harrisburg, PA)
- …responsibilities, uncovers opportunities to extend/expand Oracle's footprint in the account + Leads others to complete internal practice development initiatives ... + Ensure a partner-friendly working environment with open communication, strong conflict resolution and negotiation skills + Assist with the development of NAAC… more
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