- Cardinal Health (Harrisburg, PA)
- …patient/physician inquiries and concerns in a timely manner + Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate ... + Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Eaton Corporation (Moon Township, PA)
- …Provide customer service support. * Negotiate customer discrepancies or disputes to resolution and document root cause. * Research and reconcile customer payments. * ... credit and collection files. Maintain electronic collection notes for each customer account . * May be responsible for training new credit and collections team… more
- Pacific Northwest National Laboratory (Harrisburg, PA)
- …Testing (SIT) and assist with UAT readiness, defect triage, and resolution . + Evaluate Oracle quarterly cloud updates, perform impact analysis, coordinate ... with integration teams on HCM integrations and support end-to-end issue resolution . + Document functional and technical designs, workflows, decisions, and support… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …accurate tracking of activities and assisting in the identification and resolution of operational bottlenecks in collaboration with the Associate Director. **Service ... escalating systemic issues to the Associate Director for strategic resolution + Maintain meticulous documentation and record-keeping for all...do not require any financial, credit card or bank account information and/or any payment of any kind to… more
- Robert Half Accountemps (Philadelphia, PA)
- …and the ability to manage accounts through to their final resolution . Responsibilities: Process Medicare billing activities, ensuring accurate handling and ... requiring immediate attention. Work all assigned accounts diligently until final resolution , documenting every step accurately. Review remittances to verify charges… more
- Oracle (Harrisburg, PA)
- …customer with little direction from management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. ... Resolution is primarily provided in real time with follow...broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions… more
- GE HealthCare (Philadelphia, PA)
- …Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to customer satisfaction. Implement GEHC / ... instruct and assist technicians on basic and complex repairs / resolution . Work as a member of local team to...Safety Committee or other participation, with regard to overall account activity. + Meet Health and Human Services, Environment… more
- Vontier (Harrisburg, PA)
- …diagnosing performance related issues, determining root cause, corrective actions, confirming resolution and regularly communicate with all stakeholders on status + ... internal stakeholders, customers and service contractors regarding on-site findings and resolution + Support PSS/Engineering as requested for onsite testing, data… more
- General Motors (Harrisburg, PA)
- …and improve monitoring and observability frameworks, enabling proactive detection and resolution of incidents. + **Incident Response** : Participate in an on-call ... and mitigate production incidents, ensuring minimal downtime and swift resolution . + **Collaboration with Development Teams** : Work alongside developers… more
- Cornerstone onDemand (Philadelphia, PA)
- …compatibility, or product defect issues, documenting findings and driving resolution with limited oversight. + Facilitate real-time customer communications through ... Track and report on key performance indicators, including response times, resolution rates, customer satisfaction, and NPS for assigned enterprise accounts. **You've… more