- IBM (University Park, PA)
- …issues. * Log and track support requests using a ticketing system, ensuring timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support ... teams as needed. * Assist with password resets, account unlocks, and access requests. * Follow standard operating procedures and contribute to knowledge base… more
- PNC (Pittsburgh, PA)
- …and effective communication during incidents. * Summarize incident impact, status, and resolution steps for executive and business stakeholders. * Maintain a visible ... full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life… more
- PNC (Pittsburgh, PA)
- …oriented consultation that improves client financial well-being. Leads effective problem resolution , making banking easy for customers. Connects all of PNC, ... full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life… more
- SHI (Harrisburg, PA)
- …**Job Summary** The ASG Presales Solutions Engineer - Identity collaborates with account teams to assess customer cybersecurity needs. will be a customer-facing ... business needs and as determined by SHI management. + Collaborate with account teams to evaluate and understand customers' cybersecurity technologies and needs. +… more
- PNC (Pittsburgh, PA)
- …of testing work. Including coordinating test strategy, scripting and defect resolution . + Including ensuring early engagement with internal partners and proactive ... full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life… more
- TEKsystems (Pittston, PA)
- …industry leading service standards by providing prompt service and one call resolution . + Availability and dependability to multitask between systems and job duties ... regards to + Requested changes or updates to their account + Grow existing client relationships + Saving cancel...dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program… more
- Robert Half Accountemps (Hermitage, PA)
- …and accounts receivable processes to support financial operations. * Perform account reconciliation tasks to maintain accurate financial records. * Handle billing ... functions efficiently, ensuring timely invoicing and resolution of discrepancies. * Collaborate with team members to...payable and accounts receivable processes. * Ability to perform account reconciliation with attention to detail and accuracy. *… more
- Ryder System (Philadelphia, PA)
- …a team + Prioritize workload + Proven hands-on mechanic, customer service, and account management skills + Demonstrates customer service skills + Strong verbal and ... procedures and diagnostics + Interact with non-contractual customers, exhibit account management skills to independently facilitate preventative maintenance, repair… more
- PNC (Philadelphia, PA)
- …by example with clear communication skills, transaction handling and problem resolution processes. Assists the Branch Manager in performance management and new ... full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life… more
- PNC (Pittsburgh, PA)
- …technical teams through both written and verbal communications. + Drives incident resolution and root cause analysis of production problems. + Develops and maintains ... full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life… more