- Metro One Loss Prevention Services Group (Hazleton, PA)
- …direct mentorship, with the ultimate goal of transitioning into a Security Account Manager role. Key Responsibilities 1. Operational Support + Assist the Security ... Account Manager with daily site operations + Attend client...oversight + Build leadership skills in team management, conflict resolution , and strategic planning 3. Performance Management + Help… more
- Travelers Insurance Company (Pittsburgh, PA)
- …(customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... claimants or their representatives. + Recognizes and implements alternate means of resolution . + May manage litigated claims. Develops litigation plan with staff or… more
- Bank of America (Scranton, PA)
- …Responsible for reading, analyzing and/or determining the appropriate handling and resolution of client requests. Will work with internal and external business ... partners/clients to provide resolution to inquiries, issues, and/or technical support. Candidate will be responsible for processing/verifying sub- account set… more
- Cardinal Health (Harrisburg, PA)
- …customer business through contract administration, customer orders, and problem resolution . **_Job Summary_** The Representative II, Customer Service Operations is ... as a liaison in problem-solving, research and order problem/dispute resolution . **_Responsibilities_** + Offer professional and timely service as...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Evolent (Harrisburg, PA)
- …closely with other Application Analysts, Technical Analysts, Development teams, and the Account Management team to ensure our clients have everything they need to ... and triage issues to the appropriate technical team for resolution + Partner with new clients to implement the...+ Provide first-level support, including problem replication, triage, and resolution of issues, the majority of which are associated… more
- UPMC (Pittsburgh, PA)
- …support the resolution of transactions appearing on vendor statements/statement of account . + Review and resolve invoices received with invalid or no PO number ... to pay functions: Purchasing/eProcurement, invoice management and invoice exception resolution , return product and credit memo validation, vendor and...with an applied focus on root cause resolution and compliance to UPMC's NO PO, NO PAY… more
- DXC Technology (Harrisburg, PA)
- …of contact and accountability for the Workplace and End User Run Services to the account and delivery for the Americas region + Working across 4 Americas ASDM DTMS ... Workplace and End User services for the Global SAP account . + Interfering with 3rd parties delivering RUN...high severity incidents. Leads escalation and restoration process until resolution is achieved. Leads incident reviews for major outages… more
- CVS Health (Harrisburg, PA)
- …System to be able to lookup and respond to client inquires. **Problem Resolution ** Address and resolve client complaints and issues promptly. Collaborate with cross ... implementation of strategies to prevent future problems. Escalate complex issues to Account Managers and senior leadership when necessary. Foster a collaborative and… more
- WTW (Pittsburgh, PA)
- …revenue growth within the life sciences sector. The ideal candidate will have account management experience with middle market and large, complex clients in the Life ... resources and assets tailored to client needs; ability to drive conflict resolution + **Negotiation skills:** ability to develop innovative and creative solutions to… more
- PNC (Pittsburgh, PA)
- …and reducing toil. Recent projects range from automation of consumer account document evaluation to implement fraud detection technologies. The Technology ... by providing excellent service at all times; takes accountability and ensures problem resolution . PNC Employees take pride in our reputation and to continue building… more