- Percepta (Houston, TX)
- …voicemails promptly; follow up with customers and dealers as promised. ** Resolution & Escalation** **.** Use customer satisfaction tools (Financial Assistance, ... + Assist dealerships with warranty/ESB claims and technical assistance requests; confirm resolution and close the loop. **EV Product & Program Expertise** + Serve… more
- Oracle (Austin, TX)
- …You will take ownership of complex customer issues, develop and drive resolution plans to successful completion and ensure an exceptional customer experience. The ... end user. **What You'll Do:** + Manage complex escalations partnering across Account Management and other Customer-facing teams to understand the customer journey,… more
- Panasonic North America (Dallas, TX)
- …while working in potentially high-pressure circumstances, in achieving 100% problem resolution of repair activity within 24 hours of arrival at customer ... Create Service Notifications and other documentation for communication of problem resolution for future use in addressing similar issues. + Prepare equipment… more
- Percepta (Houston, TX)
- …analysis of call and escalation data, identification of workforce gaps and resolution , and presenting recommended action plans to the Operations Manager based upon ... member and/or assisting with the call to ensure best resolution for the Customer. **During a Typical Day, You'll**...You Can Expect** * Health/Dental/Vision/Life Insurance * Flexible Spending Account (FSA) and Health Savings Account (HSA)… more
- Mass Markets (Dallas, TX)
- …role you will work directly with bank customers providing product and account information, resolving customer issues, and answering customer questions regarding bank ... issues + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving… more
- Acxiom (Austin, TX)
- …leading referential ID and associated data products for identity resolution , enrichment, segmentation, activation, measurement, and collaboration across the MADTech ... Real ID as a standard identity currency for identity resolution and identity management. o Define and drive the...department at ###. **We highly recommend you create an account to monitor your resume submissions. Click on the… more
- Securitas Security Services USA, Inc. (Spring, TX)
- …location (or multiple locations) including client service and problem resolution , service enhancement and expansion, new business development, operational ... teams to ensure the delivery of high-quality customer service for assigned account ; evaluates service quality and initiates any necessary corrective action in a… more
- CBRE (Dallas, TX)
- …Manages issue escalation and resolution Strategic Planning & Value Creation: * Builds account plans and strategies to drive Account Growth * Acts as an ... contract value. The Global Alliance Director will ensure alignment between the account organization and other departments within GWS to maximize value creation and… more
- Cardinal Health (Austin, TX)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary_** Responsible for answering inbound calls from...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- CRC Insurance Services, Inc. (TX)
- …button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.** _If you have a disability and need assistance ... Management and the COR team. + Manage the triage, prioritization, and resolution of all requests, ensuring timely and effective support to production teams.… more