- Ethos Veterinary Health (Austin, TX)
- …relations, de-escalates complex situations, and oversees service issues tracking and resolution . Recognizing the importance of a seamless referral process, this ... portal systems. + Maintains strong departmental collaboration to expedite issue resolution and drive operational excellence. + Handles escalated pet parent concerns… more
- NASCO (Austin, TX)
- …to NASCO NCSC Leadership Team regarding status of calls and problem resolution . **Responsibilities** + Resolves customer issues within the defined time frame by ... engaging the appropriate research tool, SME or vendor. Resolution will meet or exceed SLAs (Service Level Agreements)...service offerings such as the Business Effectiveness Unit, Customer Account Services and Account implementations + Working… more
- Travelers Insurance Company (Richardson, TX)
- …coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution ) including maintaining full compliance with internal and external ... proper indemnity and expense reserves. + Recognize and implement alternate means of resolution . + Manages litigated claims. + Develop litigation plan with staff or… more
- GE Vernova (TX)
- …a 20+ skilled engineer team focused on reactivity and issue resolution . **Job Description** **Essential Responsibilities** Fleet (Engineering support of site ... components + Site record sheet review and approval. + Non-conformity and general issue resolution . + Conduct site visits during the critical phases of the project. +… more
- Ensono (Houston, TX)
- …life. This role is responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through ... grow and transform (eg, with the Dell, AWS, MSFT account managers for the client) + Managing messaging...operational and commercial challenges, and ensure they are communicating resolution status to client. Service Delivery Leads are fully… more
- CBRE (Frisco, TX)
- …strategy regionally and globally. This role will sit across the Global PjM Group Account Leads and Account Leads, working closely with them to leverage combined ... resource allocation. + Provide sector-specific insights and guidance to Global PjM Group Account Leads and Account Leads to develop and implement strategic … more
- CBRE (Houston, TX)
- …Manages issue escalation and resolution Strategic Planning & Value Creation: * Builds account plans and strategies to drive Account Growth * Acts as an ... contract value. The Global Alliance Director will ensure alignment between the account organization and other departments within GWS to maximize value creation and… more
- Travelers Insurance Company (Houston, TX)
- …coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution ) including maintaining full compliance with internal and external ... Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others....Travelers will make an annual contribution into your 401(k) account . You are also eligible for a Pension Plan… more
- Cardinal Health (Austin, TX)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... by acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary_** The Senior Representative, Customer Service Operations is… more
- Citigroup (San Antonio, TX)
- …and organizational skills. + Focuses on timely and accurate delivery of all account opening functions, as well as delivering excellent customer service and ... resolution of customer issues. + Performs day to day management of the account opening and maintenance processing, including daily management of in-process,… more