- Cardinal Health (Austin, TX)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary_** Responsible for answering inbound calls from...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- CRC Insurance Services, Inc. (TX)
- …button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.** _If you have a disability and need assistance ... Management and the COR team. + Manage the triage, prioritization, and resolution of all requests, ensuring timely and effective support to production teams.… more
- Cardinal Health (Austin, TX)
- …customer business through contract administration, customer orders, and problem resolution . The Representative II, Customer Service Operations is responsible for ... as a liaison in problem-solving, research and order problem/dispute resolution . **_Responsibilities_** + Offer professional and timely service as...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Sedgwick (Austin, TX)
- …and legal inquiries or disputes, and developing strategies to bring cases to satisfactory resolution , and would like to join one of the premier teams in the ... disputes; to develop a strategy to bring a case to satisfactory resolution . **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Reviews/acts on reports/forms; responds to… more
- Jack Henry & Associates (Allen, TX)
- …financial institutions. You will support customer education, site navigation, problem resolution , basic technical support, and ticketing requests. The calls or chats ... from financial institution representatives as well. This is a first call/chat resolution position that requires an individual to define the subscriber's issue while… more
- KBR (Houston, TX)
- …incumbent provides oversight to the Division Support and Biomedical Operations Cost Account Managers who are responsible for maintaining budget and schedule for all ... representatives, other Research Department Functional Managers, Task Order Managers and Cost Account Managers. The FM will ensure adherence to HHPC2 and Research… more
- Cardinal Health (Austin, TX)
- …reporting, communicating contract operations and conditional impact, providing general account assistance, leading advisory board panel calls and rolling monthly ... account meetings. You will interact with senior management and...teams to ensure streamlined customer experiences and rapid problem resolution across our organization **_Qualifications_** + 4-8 years of… more
- MD Anderson Cancer Center (Houston, TX)
- …each account , ensuring transparency for other departments involved in resolution . * Provide verbal and written communication to assist management in addressing ... clear, concise written documentation and verbal communication to support resolution and transparency. * *Problem-Solving Ability*: Demonstrates initiative in… more
- Mass Markets (Killeen, TX)
- …proper procedures and documented knowledge articles to achieve first contact resolution and aides in policyholder retention + Leverages opportunities to expand ... as applicable + Utilize systems and technology to complete account management tasks + Accurately document and process customer...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- Mass Markets (Dallas, TX)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more