- Mass Markets (Killeen, TX)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving… more
- Mass Markets (Dallas, TX)
- …phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products ... contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems to… more
- Mass Markets (Dallas, TX)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more
- Mass Markets (Killeen, TX)
- …proper procedures and documented knowledge articles to achieve first contact resolution and aides in policyholder retention + Leverages opportunities to expand ... as applicable + Utilize systems and technology to complete account management tasks + Accurately document and process customer...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- Palo Alto Networks (Plano, TX)
- …choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and ... Offer advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their… more
- ProSphere Tek (El Paso, TX)
- …systems, printers and other peripherals + Analyze and report daily on ticket resolution to an established weekly ticket closure rate + Troubleshoot basic IT services ... environment + Will be responsible for all assigned trouble tickets from creation to resolution **Minimum Requirements** + Candidate must be a US Citizen + Must live… more
- Vestis Services (Houston, TX)
- …Collaborate and coordinate TIG opportunity and TIG days between Sales Manager, Account Executives, District Manager (DM) and Route Sales Representatives (RSR) + ... Coordinate and direct assistance in the new account installations as directed by General Manager + Manages...DMs to address any pending items/situations to ensure timely resolution . + Conduct performance evaluations for District Managers providing… more
- Mass Markets (TX)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more
- Evolent (Austin, TX)
- …closely with other Application Analysts, Technical Analysts, Development teams, and the Account Management team to ensure our clients have everything they need to ... and triage issues to the appropriate technical team for resolution + Partner with new clients to implement the...+ Provide first-level support, including problem replication, triage, and resolution of issues, the majority of which are associated… more
- Deluxe (Fort Worth, TX)
- …environment, taking full ownership of issues and seeing them through to resolution ? Are you comfortable working independently but also value collaboration and ... payment methods, simplifies PCI compliance and deposits money in your bank account while delivering smooth checkout experience. We are an industry-leading payment… more