- Mass Markets (Dallas, TX)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more
- Mass Markets (Killeen, TX)
- …phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products ... contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems to… more
- ProSphere Tek (El Paso, TX)
- …systems, printers and other peripherals + Analyze and report daily on ticket resolution to an established weekly ticket closure rate + Troubleshoot basic IT services ... environment + Will be responsible for all assigned trouble tickets from creation to resolution **Minimum Requirements** + Candidate must be a US Citizen + Must live… more
- Oracle (Austin, TX)
- …driving the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks. From initiation through to completion, ... project landmarks and maintaining the momentum of the project + Facilitate resolution of issues and roadblocks + Provide pre-sales support + Communication to… more
- Mass Markets (Killeen, TX)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more
- Mass Markets (Killeen, TX)
- …role you will work directly with bank customers providing product and account information, resolving customer issues, and answering customer questions regarding bank ... contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems to… more
- Mass Markets (Killeen, TX)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving… more
- Mass Markets (Dallas, TX)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more
- Houston Methodist (Houston, TX)
- …role is also responsible servicing as the subject matter expert in account follow-up. Also is responsible for providing information regarding complex denial trends ... and further delay in payments. Collaborates with internal CBO departments and Account Managers to communicate and prevent denials. Provides suggestions for … more
- Southern Glazer's Wine and Spirits (Fort Worth, TX)
- …business growth needs + Develop a customer business growth plan for each account and build a pipeline of selling opportunities to drive incremental sales above ... business, and better achieve objectives + Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities documented… more
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