- Mass Markets (Killeen, TX)
- …contacts in a courteous, timely, and professional manner. + Ensure first-call resolution through problem-solving and effective call handling. + Research systems to ... information and personal information. + Escalate customer issues to the appropriate staff for resolution as needed. + Attend meetings and training to stay up to date… more
- Bank of America (Dallas, TX)
- …is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities ... + Responsible for reading, analyzing and/or determining the appropriate handling and resolution of requests. + Will work with internal and external business… more
- Caterpillar, Inc. (Irving, TX)
- …identify and resolve operational or process problems. + Leadership of problem resolution efforts through the organization of people, ideas, and strategies. + ... Analysis of information and data in order to devise alternative resolution strategies, develop standard practices, and capture lessons learned in a problem-solving… more
- St. George Tanaq Corporation (Austin, TX)
- …business cases, overseeing development and implementation of solutions, taking into account the implications of change on the organization and all stakeholders. ... understanding of business and solution requirements and facilitate the resolution of conflicts, issues, and requirement-related risks, escalating only when… more
- Cardinal Health (Austin, TX)
- …customer business through contract administration, customer orders, and problem resolution . **_Job Summary_** The Representative II, Customer Service Operations ... to scheduling, demand planning and inventory + Provide problem resolution for order issues in a timely manner including...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- ADP (El Paso, TX)
- …/ materials from enrollment-related internal and external sources (eg, brokers, carrier account mangers, client leadership, etc.) to support the configuration of the ... regarding standard or client operating procedure, best practice/business process, the resolution of participant benefit plan, insurance provider, WFN product and/or… more
- Palo Alto Networks (Plano, TX)
- …Offer advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their ... best practices + Take ownership of support cases from initiation to resolution , ensuring meticulous documentation of all troubleshooting steps, timely updates, and… more
- AireSpring (Dallas, TX)
- …cash collection goals. Oversee day-to-day operations for billing dispute resolution , unapplied payments, and reconciliation of high-value customer accounts. Develop, ... when deposits or other credit protections are required. Partner with Sales, Account Management, and Channel Partner teams to resolve escalations and maintain… more
- CH Robinson (Houston, TX)
- …Writers go on to expand their careers with us in Global Compliance, Sales or Account Management, which makes this role a terrific introduction to CH Robinson and a ... + Serve as the primary CH Robinson customs representative for your customer account base, ensuring prompt response to customer inquiries and follow through on issues… more
- Celestica (Houston, TX)
- …assigned to a specific Global Business Unit (GBU) within a major hyperscaler account . The Director is the primary focal point for achieving and maintaining Global ... Quality, Test, FA Operation across multiple manufacturing sites within a customer account + Participates with other senior managers in Celestica to establish… more