- Fiserv (Austin, TX)
- …funds transfer, person-to-person payments, SMB payments and personal financial account aggregation services. Our award-winning solutions are developed based on ... banks to credit unions to the largest US banks. You will partner with the Account Team ( Account Executives & Relationship Managers) and will be responsible for… more
- Wells Fargo (Irving, TX)
- …risk of designated portfolio + Verify compliance and report identified issues for resolution + Make decisions on complex customer issues + Partner with managers to ... + Handle complex customer issues which include escalation and resolution + Lead team and serve as a subject...expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements… more
- Microsoft Corporation (Houston, TX)
- …accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure ... In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with… more
- Sedgwick (Fort Worth, TX)
- …to provide oversight, and directs the handling to achieve the best possible resolution . + Acts as the organizational subject matter expert for line of business ... in evaluating exposure; recommends and directs action plans for issue or case resolution . + Articulates and documents clear and concise file notes to allow… more
- Cardinal Health (Austin, TX)
- …of product in a timely manner. The Coordinator, Individualized mediates effective resolution for complex payer/pharmacy issues toward a positive outcome and provides ... with ability to determine needs and provide one call resolution . + Manage workload of inbound faxes (if applicable)...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Cardinal Health (Austin, TX)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... acting as a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II, Customer Service Operations...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Ryder System (Fort Worth, TX)
- …Kapow web macro robots to complete out most tariff building steps - Account Analytics: Identify areas of opportunity for Kapow web macro robots to provide ... analytic reporting - Issue Resolution : Monitor, root cause and resolve issues relating to...Analytics which includes but is not limited to: Issue resolution on above technical tools; Investigation of advanced if/then… more
- Cardinal Health (Austin, TX)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... acting as a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II, Customer Service Operations...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- NTT America, Inc. (Austin, TX)
- …apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line ... the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed. + Proactively identifies, investigates, analyses issues and errors… more
- Palo Alto Networks (Plano, TX)
- …choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and ... advanced-level technical assistance to our Public Sector customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their… more