- Mass Markets (Killeen, TX)
- …(including remote interactions) + Handle employee relations matters, including conflict resolution and problem-solving + Adapt to a dynamic and evolving work ... PowerPoint) + Familiarity with training tools and techniques + Strong conflict resolution skills + Effective time management, planning, and multitasking abilities +… more
- Stryker (Flower Mound, TX)
- …and Rebate Agreements into ERP and Model N systems + Participate in the resolution of contract and pricing disputes, including the management of credit / re-bills + ... (Contracting, Customer Intelligence, etc.) and serve as a point of escalation and resolution + Facilitate continual learning and development of the team to ensure… more
- Niagara Bottling LLC (Dallas, TX)
- …to develop and execute projects involving continuous improvement, upgrades, and the resolution of re-occurring problems + Rapid identification of machine problems to ... to others and confronts interpersonal issues directly + Prioritizes resolution of customer issues effectively + Responds promptly and...Vision + 401(k) with company match + Health Savings Account with company match + Flexible Spending Accounts +… more
- Oracle (Austin, TX)
- …manage and direct project scope, while identifying risk areas and proposing resolution strategies to leadership. In addition, you will localize the client adoption ... engagements Proactively identify and troubleshoot project issues and risks, propose resolution strategies, and escalate as appropriate Direct, and enable adoption… more
- Lightsource bp (Austin, TX)
- …* Leadership & Team Management o Proficient in directing cross-functional teams, conflict resolution , and delegation. * Advanced Risk & Issue Resolution o ... and a monthly commuter benefit of up to $150. + Lifestyle Savings Account , super-stocked office drinks and snacks, Free-Lunch Thursdays and more! **Why you'll want… more
- Mass Markets (Killeen, TX)
- …video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of resolving the ... maintain regular attendance and punctuality + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service oriented (empathetic,… more
- Coinbase (Austin, TX)
- …to troubleshooting complex issues. While you'll manage incoming requests from account administrators (B2B) and token recipients (B2C), your role goes beyond ... owning the full lifecycle of an issue from initial triage through to resolution . * Partner directly with Engineering to troubleshoot and resolve complex on-chain and… more
- Oracle (Austin, TX)
- …and inclusive culture. + Own customer satisfaction, SLA performance, and resolution of complex, high-impact escalations. + Drive operational excellence through ... continuous improvement initiatives. + Implement data-driven approaches to reduce time-to- resolution , prevent recurring issues, and improve service reliability. +… more
- Cardinal Health (Houston, TX)
- …levels + Interactions normally involve information exchange and basic problem resolution + Interactions normally involve information exchange and basic problem ... resolution + Possible up to 25% travel may be required...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages… more
- Mass Markets (Killeen, TX)
- …professional manner + Resolve customer issues effectively, aiming for first-call resolution + Research internal systems to locate missing information and collaborate ... and follow up on customer issues + Strong problem-solving and conflict resolution skills + Customer-focused with empathy, patience, and professionalism + Able to… more