- Houston Methodist (The Woodlands, TX)
- …work relationships such as mitigation of conflict, leading problem-solving and resolution efforts. Serves as preceptor, mentor, and resource to less experienced ... appropriate. + Investigates, as directed by management, to resolve and document resolution of patient complaints concerning provider care. Ensures that requests are… more
- Howmet Aerospace (Wichita Falls, TX)
- …changes to project work scope, for securing purchase order coverage, and for resolution of contractual issues delaying input or shipment of customer requirements. + ... Processes orders for assigned account portfolio. This includes order entry/maintenance, order review, acknowledgment to the customer, and resolution of items… more
- Cardinal Health (Austin, TX)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Management is responsible for strategic oversight and ... + Interactions normally involve information exchange and basic problem resolution **Anticipated salary range:** $67,500 to $86,670 **Bonus eligible:**...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Cardinal Health (Austin, TX)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary_** The Senior Coordinator, Prior Authorization is...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Sedgwick (Austin, TX)
- …claims through well-developed action plans to an appropriate and timely resolution . + Negotiates settlement of claims within designated authority. + Calculates ... Manages the litigation process; ensures timely and cost effective claims resolution . + Coordinates vendor referrals for additional investigation and/or litigation… more
- Oracle (Austin, TX)
- …scope, executing the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks. The Project Manager will manage ... project momentum. + Identify and effectively mitigate risks. + Facilitate resolution of issues and roadblocks, escalate when appropriate. + Communicate well… more
- GovCIO (Austin, TX)
- …exceeded. + Oversee scheduling and staffing for 24x7x365 coverage. + Monitor First Call Resolution and speed of answer. + Work with field services and outside groups ... and has the necessary resources to facilitate stand up calls for incident resolution . Work with customer to ensure compliance of outside groups as necessary. +… more
- Oracle (Abilene, TX)
- …escalation point for high-severity power incidents, coordinating rapid and effective resolution . + Maintain up-to-date knowledge of industry best practices, emerging ... escalation point for high-severity power incidents, coordinating rapid and effective resolution . + Maintain up-to-date knowledge of industry best practices, emerging… more
- American Airlines (Dallas, TX)
- …Desk. **What you'll do** + Provide initial assessment, triage, research, and resolution of incidents and requests regarding the use of application software products ... and build strong relationships through deep problem understanding, timely resolution or escalation, communicating promptly on progress all while displaying… more
- American Airlines (Dallas, TX)
- …+ Enhance IT service management frameworks to ensure efficiency in ticket resolution , escalation processes, and user support + Lead application support teams to ... candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring… more