- Mass Markets (Killeen, TX)
- …professional manner + Resolve customer inquiries effectively, aiming for first-call resolution + Research and retrieve information across systems to support customer ... and follow up with customers + Strong problem-solving and conflict resolution abilities + Customer-first mindset: empathetic, patient, and responsive + Ability… more
- Chart Industries (The Woodlands, TX)
- …and review prior to contract award + Provide technical assistance and problem resolution + Coordinate project activities in order to comply with all design codes, ... supervisory and organizational skills + Excellent customer service skills + Conflict resolution skills + Experience working with Industry Standard Codes (ASME, B31,… more
- Oracle (Austin, TX)
- …site planning and professional services. Pro-actively coordinates resources, problem resolution , problem escalation, and the use of system level diagnostics. ... site planning and professional services. Pro-actively coordinates resources, problem resolution , problem escalation, and the use of system level diagnostics.… more
- Palo Alto Networks (Plano, TX)
- …choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and ... Offer advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their… more
- Kelly Services (Freeport, TX)
- …payments. + Facilitate vendor training on payment processes and error resolution procedures. + Troubleshoot and correct all vendor billing errors originating ... by mediating between plant representatives and vendors to achieve resolution . + Demonstrate a strong understanding of GMWP, P2P,...paid holidays per benefit year), and a transit spending account . In addition, employees are entitled to earn paid… more
- Fresenius Medical Center (El Paso, TX)
- …issues and problems according to the established procedures to ensure timely resolution . + Works with the applicable clinical manager(s) to accommodate shift ... marketing call objectives as established by management. Maintains accurate and timely account data and completes call reports as required. + Conducts professional… more
- Oracle (Austin, TX)
- …engineering division You will work independently on development and issue resolution , ensure timely delivery of project artifacts, and provide comprehensive support ... potential risks, problem areas and develop procedures that provide effective workarounds/ resolution customer(s). + You have a broader view across multiple processes… more
- Pacific Northwest National Laboratory (Austin, TX)
- …Testing (SIT) and assist with UAT readiness, defect triage, and resolution . + Evaluate Oracle quarterly cloud updates, perform impact analysis, coordinate ... with integration teams on HCM integrations and support end-to-end issue resolution . + Document functional and technical designs, workflows, decisions, and support… more
- Mass Markets (Killeen, TX)
- …issues and escalate complex cases appropriately + Ensure first-call resolution through effective problem-solving + Follow client-specific processes and scripts ... and punctual with strong time management skills + Skilled in conflict resolution , problem-solving, and customer empathy + Able to multi-task, stay focused, and… more
- Vontier (Austin, TX)
- …diagnosing performance related issues, determining root cause, corrective actions, confirming resolution and regularly communicate with all stakeholders on status + ... internal stakeholders, customers and service contractors regarding on-site findings and resolution + Support PSS/Engineering as requested for onsite testing, data… more