- Caterpillar, Inc. (Irving, TX)
- …with Application Management Services vendor to work through issue resolution and identify requirements for application enhancement opportunities + Manages ... + Works independently on complex application / technical problem identification, resolution , and process improvements + Identify risks or opportunities and recommend… more
- Publicis Groupe (Irving, TX)
- …and dealer groups in assigned market area. + Provide exceptional problem resolution by implementing Epsilon solutions to satisfy dealerships' needs. + Actively ... participate in customer concern resolution and cancellation turnaround attempts while maintaining consistent support and service to existing clients. + Demonstrate… more
- KBR (Houston, TX)
- …+ Act as Subject Matter Expert (SME) with team members for problem resolution ; validate and standardize solutions for inclusion in the problem resolution ... with company match, medical, dental, vision, life insurance, AD&D, flexible spending account , disability, paid time off, or flexible work schedule. We support career… more
- Bank of America (Dallas, TX)
- …and quality client service + Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions + Proactively ... and Client Focus + Oral Communications + Prioritization + Problem Solving + Account Management + Analytical Thinking + Coaching + Written Communications + Mentoring… more
- Abbott (Irving, TX)
- …annual performance reviews. + Foster proper targeting and drive customer and account engagement planning to advance the commercial sales process. + Prepares regional ... and procedures. + Assist with case support and proctor planning and conflict resolution . + Annual region budget oversight and compliance. + Approval of direct report… more
- Houston Methodist (Katy, TX)
- …work relationships such as mitigation of conflict, leading problem-solving and resolution efforts. Serves as preceptor, mentor, and resource to less experienced ... appropriate. + Investigates, as directed by management, to resolve and document resolution of patient complaints concerning provider care. Ensures that requests are… more
- Concentrix (Austin, TX)
- …on social media platforms. This role interfaces with social media users and account managers to resolve tickets via chats/emails, or through the Internet depending ... Standard or Escalations desk to ensure the most efficient resolution for users + Resolving tickets generated from both...document complex bugs and the steps to reproduce + Resolution mindset, proven experience helping users navigate the client… more
- Cardinal Health (Austin, TX)
- …customer business through contract administration, customer orders, and problem resolution . Performance Monitoring is responsible for monitoring, analyzing and ... + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- RES (Austin, TX)
- …a liaison between IT, business stakeholders, and third-party vendors, coordinating resolution of complex technical issues and ensuring alignment with organizational ... Management (ITSM) framework, ensuring structured deployment, change control, and incident resolution . Track all activity in the ITSM platform to monitor KPIs,… more
- Actalent (Houston, TX)
- …investigations and timelines, escalating issues as needed to ensure timely resolution . Skills + Laboratory, Biology, Gmp, Quality control, Microbiology Top Skills ... or similar quality management systems. + Strong facilitation and conflict resolution skills. + Familiarity with SISQP principles and regulatory compliance standards.… more