- Mass Markets (Killeen, TX)
- …professional manner + Resolve customer inquiries effectively, aiming for first-call resolution + Research and retrieve information across systems to support customer ... and follow up with customers + Strong problem-solving and conflict resolution abilities + Customer-first mindset: empathetic, patient, and responsive + Ability… more
- Toyota (Plano, TX)
- …areas. + Troubleshoot production issues and escalate to respective teams for resolution . + Conduct preliminary reviews of errors and analyze their impact as ... processes in SAP. + Understand SAP configuration and provide troubleshooting and resolution support. + Ensure completeness of all activities for monthly and yearly… more
- ADP (Austin, TX)
- …be responsible for providing 2nd and 3rd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution ... documentation are maintained. + Deliver effective client communications and ticket management/ resolution via CRM. + Ensure that customer needs are addressed; work… more
- Lincoln Financial (Austin, TX)
- …infrastructure, services, backup system(s) network connectivity, and performance issues to resolution , completely and accurately documenting all work activity in the ... and incidents to the vendor, when required to ensure the most expedient resolution for the business, capturing and documenting all learnings to build and expand… more
- CBRE (Dallas, TX)
- …strategies to implement standard processes, best practices, progress reporting, issue resolution , and coordination among the lines of businesses and supply chain ... function to executive leadership and drive visibility Problem Solving and Resolution + Demonstrated experience in building innovative solutions to complex problems… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …manage Fleet Vendor relationship including day to day operations and issue resolution . Escalate issues as appropriate to senior management. + Proactively source and ... day-to-day field fleet program, including vendor relationships and issue resolution . + Monitor fleet usage, ensure maintenance schedules, and...do not require any financial, credit card or bank account information and/or any payment of any kind to… more
- USAA (San Antonio, TX)
- …CIP accounting functions, including preparing and reviewing journal entries, account reconciliations and preparing financial results for internal and external ... and asset retirement. + Ability to demonstrate diplomacy and effective problem resolution skills in oral and written communication. **What sets you apart:** +… more
- PNC (San Antonio, TX)
- …with risk partners to escalate client concerns to bring about quick resolution . Has well developed knowledge of partner offerings to make business-appropriate ... full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life… more
- Ricoh Americas Corporation (Dallas, TX)
- …+ Troubleshoot equipment issues and escalate technical problems for timely resolution . + Provide outstanding customer service by managing inquiries, coordinating ... financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA)...Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team… more
- PNC (Dallas, TX)
- …excellent service at all times; takes accountability and ensures problem resolution . **Required Education and Experience** : + Preferred business relevant majors ... full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life… more