- Deluxe (Fort Worth, TX)
- …issues, which can range from troubleshooting terminals to researching detailed account information, with a strong emphasis on customer satisfaction. Participate in ... batch errors. + Process inbound calls to the point of resolution ; effectively handle customer inquiries, complaints, technical troubleshooting, and requests for… more
- Paycom Online (Austin, TX)
- …and resolves customer concerns and requests + Makes independent decisions on problem resolution that are consistent with Paycom policies and procedures + Submits all ... to ensure perfect first payrolls + Ensures documentation of client processes and account notes are logged timely within Paycom Client Intelligence (PCI) + Ensures… more
- Navient (Austin, TX)
- …Client Happiness Servicing Associate position will report to the Servicing Manager , Client Happiness.** **As the Client Happiness Servicing Associate, you will:** ... and coordinate with other departments for timely and effective resolution . **About You:** + At least 1 year of...in call center environments or exposure to sales and/or account management roles + Familiarity with loan processing and/or… more
- Bank of America (Dallas, TX)
- …and quality client service + Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions + Proactively ... and Client Focus + Oral Communications + Prioritization + Problem Solving + Account Management + Analytical Thinking + Coaching + Written Communications + Mentoring… more
- Bank of America (Dallas, TX)
- …and quality client service + Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions + Proactively ... and Client Focus + Oral Communications + Prioritization + Problem Solving + Account Management + Analytical Thinking + Coaching + Written Communications + Mentoring… more
- Mass Markets (Killeen, TX)
- …manner + Troubleshoot and resolve customer issues, aiming for first-call resolution + Research internal systems to locate missing information and coordinate ... confidentiality and care + Escalate complex issues to the appropriate team or manager + Stay current with updates by attending training sessions and reviewing new… more
- ADP (Austin, TX)
- …be responsible for providing 2nd and 3rd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution ... are maintained. + Deliver effective client communications and ticket management/ resolution via CRM. + Ensure that customer needs are...that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of… more
- Lincoln Financial (Austin, TX)
- …This includes installation, configuration, and sustainment of Dell Power Protect Data Manager (PPDM), Dell Networker backup and Dell Cyber Vault recovery software ... infrastructure, services, backup system(s) network connectivity, and performance issues to resolution , completely and accurately documenting all work activity in the… more
- The Goodyear Tire & Rubber Company (Elm Mott, TX)
- …#futureofworkOutside Sales Representative, Sales Representative, Tire Sales, Tires, Sales Executive, Account Manager , Territory Sales Manager , Field Sales ... customers with cost analysis and benefits. + Ensuring prompt resolution of tire adjustments and ensuring that customer casings...Business Development Manager , Sales Consultant, Area Sales Manager Goodyear is one of the world's largest tire… more
- HCA Healthcare (Austin, TX)
- …required. **Parallon** provides full-service revenue cycle management, or total patient account resolution , for HCA Healthcare. Our services include scheduling, ... issues to the Patient Access Supervisor or Patient Access Manager . You will also provide assistance to staff level...according to budget guidelines and department needs + Assists Manager and/or Supervisor in creating staff schedules and ensures… more