• Collaboration Managed Services Engineer (L4)

    NTT America, Inc. (Richmond, VA)
    …apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line ... with general direction from the client, stakeholders, team lead, or senior manager , to perform operational tasks to resolve all escalated incidents/requests in a… more
    NTT America, Inc. (04/25/25)
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  • Family Health Advocate - Remote

    Sharecare (Richmond, VA)
    …their families through personalized resource and referral facilitation, issue resolution and healthcare navigation. Utilizing motivational interviewing and guided ... resource search + Member preferences management + Coordinate issue resolution with providers, payers or 3rd parties for: +...or status + Complex pharmacy inquiries + Complex spending account inquiries + Provide proactive care guidance for various… more
    Sharecare (04/12/25)
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  • Commercial Client Specialist I

    Truist (Tysons Corner, VA)
    …needs, problems, and requests, following through to ensure timely and accurate resolution . Assist in general servicing of Commercial loans, deposits and fee services ... but not limited to the completion of necessary forms and documentation, account opening, pulling & working reports, processing payments, assisting in fraud … more
    Truist (05/07/25)
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  • Associate Service Desk Technician

    NTT America, Inc. (Ashburn, VA)
    …incidents or requests to appropriate personnel or support groups for timely resolution . + Verifies that suggested solutions effectively resolve the users' problems ... desktop support services including laptop imaging, printer support, user account administration and other hardware, software, telecom, and communication services… more
    NTT America, Inc. (04/25/25)
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  • Customer Success Specialist - AWS End User…

    Amazon (Herndon, VA)
    …enterprise infrastructure and applications to AWS? AWS is seeking a Customer Solutions Manager (CSM) to help grow customer adoption of our End User Computing (EUC) ... voice of customer within AWS, evangelizing customer needs to AWS leadership, account teams, service and engineering teams. You leverage your communication, program… more
    Amazon (05/06/25)
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  • Customer Success Specialist - AWS End User…

    Amazon (Arlington, VA)
    …enterprise infrastructure and applications to AWS? AWS is seeking a Customer Solutions Manager (CSM) to help grow customer adoption of our End User Computing (EUC) ... voice of customer within AWS, evangelizing customer needs to AWS leadership, account teams, service and engineering teams. You leverage your communication, program… more
    Amazon (04/05/25)
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  • Clinical Consultant II, Enabling Technologies

    Medtronic (Charlottesville, VA)
    …sites. + Reports necessary complaints and partners with CSM/NRC to ensure full resolution + Files weekly site visit and customer contact reports for service ... as a team member with the Surgical Synergy Region Manager and CSM to prioritize customer technical support and...per week: Health, Dental and vision insurance, Health Savings Account , Healthcare Flexible Spending Account , Life insurance,… more
    Medtronic (05/06/25)
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  • Service Desk Lead (Ft. Belvoir, VA) (TS/SCI)

    SMX (Fort Belvoir, VA)
    …Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, on-site position at Ft. Belvoir. The Senior Help ... + Provide customer onboarding/offboarding tracking and provisioning/permission assignments + Provide account management support + Process all IT SM tickets to… more
    SMX (05/01/25)
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  • Service Sales Specialist

    Otis Elevator Company (Richmond, VA)
    …existing installed base and renewal efforts. + Assist with customer concern resolution along with Operations, including Service Project Manager and Service ... customer relationships through sales achievement, situational problem solving, and comprehensive account management. The role will be based in Richmond, Virginia… more
    Otis Elevator Company (04/15/25)
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  • Senior Mainframe Systems Programmer- Storage

    Ensono (Richmond, VA)
    …and hardware refreshes, customer migrations and daily customer support. Position reports to Manager , Mainframe Storage. Key Areas of Focus for this Role . Provide ... multiple customers and LPARs. . Perform problem diagnostics and resolution . . Create and oversee jobs for daily, weekly,.... Participate in Disaster Recovery Tests. . Interact with account management and with our customers. . Interact with… more
    Ensono (04/15/25)
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