- Percepta (Melbourne, FL)
- **Description** **SPW Lead Technical Service Representative ** At Percepta, we bring first-class service across each market we support. As a **SPW Lead Technical ... Service Representative ** in **Melbourne, Florida** , you'll be a part...Salary with Incentives * Health/Dental/Vision/Life Insurance * Flexible Spending Account (FSA) and Health Savings Account (HSA)… more
- Mass Markets (Tampa, FL)
- …to thrive in a fast-paced, dynamic environment. + Sound judgment in handling account inquiries and resolution paths. COMPENSATION DETAILS WANT AN EMPLOYER THAT ... a globally expanding, industry-leading organization. We're hiringSpanish-Speaking Banking Service Representative to support inbound and outbound service projects for… more
- Truist (Orlando, FL)
- …via phone to self-directed brokerage clients as well as Financial Advisor assigned account holders, referring more complex issues to management for guidance and/or ... resolution . 2. Proficient understanding of product knowledge and continuously...knowledge and continuously developing client service skills. 3. Research account and transaction records to resolve discrepancies, answer questions… more
- Percepta (Melbourne, FL)
- …the automotive and mobility customer journey. As a **Customer Service Representative (Bilingual Spanish)** working **on-site** in **Melbourne, Florida** , you'll ... Manage follow-up Log and audit documentation of customer files. + Communicate the resolution of inquiries to customers via outbound calls, based on defined inbound… more
- Mass Markets (FL)
- …resolve issues as applicable + Utilize systems and technology to complete account management tasks + Accurately document and process customer orders in appropriate ... information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and review all new training… more
- Mass Markets (FL)
- …+ The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling + Excellent interpersonal ... issues + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving… more
- US Bank (Jacksonville, FL)
- …you excel at-all from Day One. **Job Description** The Technical Helpdesk Representative role supports US Bank clients with their commercial credit card programs ... of action with the ultimate goal of final issue resolution and maximum client satisfaction. This is a key...key client support role that works closely with our account management teams and is a team orientated position.… more
- TEKsystems (Jacksonville, FL)
- Contact Center Representative - Mortgage Services Location: Jacksonville Schedule: Full-time, On-site (Mon-Fri, 9AM-6PM; shifts adjust to 8AM-5PM after daylight ... route calls appropriately. + Meet performance metrics including QA, first-call resolution , adherence, customer satisfaction (goal 90%+), and wrap time (1-3 minutes).… more
- Cintas (Fort Myers, FL)
- …activities. Responsibilities include answering customer calls and providing prompt issue resolution ; data entry; assisting in account reconciliation; preparing ... **Requisition Number:** 217135 **Job Description** Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and… more
- Mass Markets (FL)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more