- Percepta (Melbourne, FL)
- …we bring first-class service across each market we support. As a **Customer Care Representative II in Melbourne, FL** you'll be a part of creating and delivering ... culture. **What You'll Be Doing** The BAC Customer Care Representative (CCR) works under the direct supervision of the...with the dealer if required, to ensure the full resolution of the problem. * Employs customer satisfaction (e.… more
- Mass Markets (Tampa, FL)
- …to thrive in a fast-paced, dynamic environment. + Sound judgment in handling account inquiries and resolution paths. COMPENSATION DETAILS WANT AN EMPLOYER THAT ... a globally expanding, industry-leading organization. We're hiringSpanish-Speaking Banking Service Representative to support inbound and outbound service projects for… more
- Mass Markets (FL)
- …+ The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling + Excellent interpersonal ... issues + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving… more
- Percepta (Melbourne, FL)
- …the automotive and mobility customer journey. As a **Customer Service Representative (Bilingual Spanish)** working **on-site** in **Melbourne, Florida** , you'll ... Manage follow-up Log and audit documentation of customer files. + Communicate the resolution of inquiries to customers via outbound calls, based on defined inbound… more
- Mass Markets (FL)
- …resolve issues as applicable + Utilize systems and technology to complete account management tasks + Accurately document and process customer orders in appropriate ... information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and review all new training… more
- Truist (Orlando, FL)
- …via phone to self-directed brokerage clients as well as Financial Advisor assigned account holders, referring more complex issues to management for guidance and/or ... resolution . 2. Proficient understanding of product knowledge and continuously...knowledge and continuously developing client service skills. 3. Research account and transaction records to resolve discrepancies, answer questions… more
- TEKsystems (Jacksonville, FL)
- Contact Center Representative - Mortgage Services Location: Jacksonville Schedule: Full-time, On-site (Mon-Fri, 9AM-6PM; shifts adjust to 8AM-5PM after daylight ... route calls appropriately. + Meet performance metrics including QA, first-call resolution , adherence, customer satisfaction (goal 90%+), and wrap time (1-3 minutes).… more
- Cintas (Fort Myers, FL)
- …activities. Responsibilities include answering customer calls and providing prompt issue resolution ; data entry; assisting in account reconciliation; preparing ... **Requisition Number:** 217135 **Job Description** Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and… more
- Mass Markets (FL)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more
- Mass Markets (Tampa, FL)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more