- AIG (Atlanta, GA)
- …liability losses. This requires accurate and thorough documentation, as well as, resolution action plans based upon the applicable law, coverage and supporting ... up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory and company standards. + Conducts a thorough… more
- Mass Markets (Savannah, GA)
- …courteous manner + Resolve customer concerns efficiently, aiming for first-call resolution + Research internal systems to locate missing information and collaborate ... punctual with excellent time management + Strong problem-solving and conflict resolution skills + Customer-focused with empathy, patience, and professionalism + Able… more
- Mass Markets (Savannah, GA)
- …and courtesy + Resolve customer issues efficiently, aiming for first-call resolution + Research and retrieve information across systems to support customer ... and punctual with excellent time management + Problem-solving and conflict resolution skills + Customer-focused mindset with empathy and patience + Ability… more
- Mass Markets (GA)
- …video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of resolving the ... maintain regular attendance and punctuality + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service oriented (empathetic,… more
- Mass Markets (Savannah, GA)
- …a courteous and professional manner + Resolve customer issues with first-call resolution strategies + Research and coordinate with internal departments to resolve ... and punctual with strong time management skills + Strong problem-solving, conflict resolution , and customer service skills + Able to multi-task, stay focused, and… more
- Mass Markets (Savannah, GA)
- …efficiency + Troubleshoot and resolve customer issues, focusing on first-call resolution + Research and retrieve information using internal systems; collaborate with ... + Familiarity with Windows operating systems + Strong problem-solving, conflict resolution , and troubleshooting skills + Reliable, punctual, and motivated with a… more
- Mass Markets (Savannah, GA)
- …professionalism and empathy + Troubleshoot customer issues and strive for first-call resolution + Escalate unresolved or complex issues to the appropriate staff or ... a strong work ethic + Excellent organization, problem-solving, and conflict resolution skills + Customer-first mindset: empathetic, patient, and responsive + Ability… more
- Mass Markets (Savannah, GA)
- …Resolve product, process, and basic technical inquiries while aiming forfirst-contact resolution + Identify customer needs and offerrelevant product or service ... + Excellentwritten and verbal communication skills + Strongproblem-solving, conflict resolution , and troubleshootingabilities + Ability to type20+ WPMand navigate… more
- Mass Markets (GA)
- …You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult ... and follow up on customer issues + An aptitude for conflict resolution , problem solving, and negotiation + Must be customer service oriented (empathetic,… more
- HP Inc. (Alpharetta, GA)
- …of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, ... assignments that are moderately complex in nature and require intermediate problem resolution . **Disclaimer** * This job description describes the general nature and… more
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