- TEKsystems (Plattsburgh, NY)
- …* Meet quality assurance requirements and other key performance metrics * Facilitate resolution on customer complaints and problem solving * Pays attention to detail ... employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave… more
- Veolia North America (West Nyack, NY)
- …and processes incoming mail. + Processes and maintains meter related and customer account records: including, but not limited to, field orders, to do's, Hi Lows, ... calls and requests or relays information as necessary to ensure timely resolution . + Operates usual office machines and related customer service software/programs… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …and improvement for process review. * Attends meetings and/or trainings as a representative of the Account Service Team and shares the information learned ... to external customers. * Mentors and trains more junior Account Service team members to initiate resolution to all outstanding and/or difficult issues. * Acts as… more
- Fiserv (New York, NY)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Strategic Account Manager **What does a successful Strategic Account Manager do?** As a ... key strategic and operational objectives/issues and partner across Fiserv to drive resolution by actively managing and delivering solutions to address needs. You… more
- HUB International (New York, NY)
- …(portfolio companies). **About CM&F:** CM&F Group (cmfgroup.com) is looking for a customer-oriented Account Manager. A Account Manager will act as a liaison, ... our customer accounts might face with accuracy and efficiency. The best Account Managers are genuinely excited to help customers. They're patient, empathetic, and… more
- Paychex (Syracuse, NY)
- …Services organization. Responsibilities + Presents all retirement plan and flexible spending account products and services of Paychex to final decision makers and ... referring to appropriate party when necessary. + Expedites the resolution of client problems or complaints to ensure client...self-study modules to become a Senior Retirement Plan Sales Representative . + May be required to travel outside of… more
- University of Rochester (Rochester, NY)
- …determine correct follow up. + Contact payer on incorrectly paid claim completing resolution and adjudication. + Adjust account or process insurance refund ... Insurance Coverage tab), review payer website, or contact payer representative as to why claims are not paid. +...with Supervisor and/or Manager. Assist Supervisor with credit balance account review/ resolution and all audits + Coordinate… more
- University of Rochester (Rochester, NY)
- …individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The claims resolution representative II is responsible for working across ... taking timely and routine action to resolve unpaid claims. The Claims Resolution Representative II reports to Accounts Receivable Management. **ESSENTIAL… more
- Owens & Minor (New York, NY)
- …to manage client service levels. Serves as point of escalation in resolution of complex customer issues. Leverages extensive field operations experience to resolve ... + Leads engagement and alignment of internal and field resources ( Account Management team, Client Engagement Center, Operations, etc.) to support initiatives,… more
- Hillside Family of Agencies (Auburn, NY)
- …Care Professional III functions with independence and can be depended upon for resolution of more complex issues. Essential Job functions + Engage youth and families ... of physical interventions (holds). + Demonstrate problem-solving and conflict resolution skills with self and others. + Ability to...& Work Environment The physical demands described here are representative of those that must be met by an… more