- Advancial (Houston, TX)
- …performing the following duties: handles member's daily credit union needs, provides account information, responds to loan questions, and refer loan applications to ... information, stop payments or photocopy of check(s), etc. This includes research and resolution of member concerns at different levels of complexity. Process close … more
- Mass Markets (Killeen, TX)
- …professional manner + Resolve customer inquiries effectively, aiming for first-call resolution + Research and retrieve information across systems to support customer ... and follow up with customers + Strong problem-solving and conflict resolution abilities + Customer-first mindset: empathetic, patient, and responsive + Ability… more
- Mass Markets (Killeen, TX)
- …issues and escalate complex cases appropriately + Ensure first-call resolution through effective problem-solving + Follow client-specific processes and scripts ... and punctual with strong time management skills + Skilled in conflict resolution , problem-solving, and customer empathy + Able to multi-task, stay focused, and… more
- Mass Markets (Killeen, TX)
- …Escalate customer dissatisfaction when necessary + Aim for first-call resolution through strong communication and problem-solving CANDIDATE QUALIFICATIONS WONDER IF ... with strong time management + Strong problem-solving, negotiation, and conflict resolution skills + Customer-focused: empathetic, patient, and responsive + Ability… more
- Mass Markets (Killeen, TX)
- …and efficiency + Troubleshoot and resolve customer issues, focusing onfirst-call resolution + Research and retrieve information using internal systems; collaborate ... PowerPoint) + Familiarity withWindows operating systems + Strongproblem-solving, conflict resolution , and troubleshooting skills + Reliable, punctual, and motivated… more
- Textron (Fort Worth, TX)
- …via Customer Relationship Management \(CRM\) cases\. To this end, the Commercial Account Representative shall perform the following duties with respect to ... from the 1\-800\-FLY\-BELL phone line, triage administrative issues to resolution and assigns others to be worked by the...work / upgrade\. **Summary of Work Performed:** The Commercial Account Representative ensures the customer is supported… more
- IQVIA (Dallas, TX)
- …and customer experience. **Key Responsibilities** + Strengthen key account relationships through regular customer visits, product demonstrations, educational ... programs, in-services, procedural observation, and issue resolution + Engage with a broad range of stakeholders including physicians, nurses, technicians, materials… more
- Mass Markets (TX)
- …You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult ... and follow up on customer issues + An aptitude for conflict resolution , problem solving, and negotiation + Must be customer service oriented (empathetic,… more
- Mass Markets (Killeen, TX)
- …systems and team collaboration + Accurately document customer interactions and manage account details + Follow scripts, policies, and compliance procedures + Handle ... OS + Dependable, punctual, and self-motivated + Strong problem-solving and conflict resolution skills + Customer-focused with empathy and patience + Ability to… more
- Travelers Insurance Company (Richardson, TX)
- …including customer contacts, coverage, investigation, evaluation, reserving, negotiation, and resolution in accordance with company policies, compliance, and state ... toward your student loan, Travelers will make an annual contribution into your 401(k) account . You are also eligible for a Pension Plan that is 100% funded by… more