- Mass Markets (Killeen, TX)
- …professionalism and empathy + Troubleshoot customer issues and strive forfirst-call resolution + Escalate unresolved or complex issues to the appropriate staff ... Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services,… more
- TEKsystems (Houston, TX)
- …for members' needs while collaborating with internal teams to ensure full resolution . -Embody a customer-first mindset by actively listening to needs, de-escalating ... employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave… more
- Paychex (Houston, TX)
- …+ Maintain accurate and up-to-date records of activity, pipeline, forecasts, and client account information, within the company CRM. + Projecting a positive image in ... meetings to educate on Retirement Service's processes and solutions. + Expediting the resolution of customer problems or complaints. + May be required to travel… more
- MRC Global (Beaumont, TX)
- …deviations from contractual agreements in partnership with management and national account teams. + Identify and communicate work in process, threats, opportunities, ... complaints promptly and evaluate the source of problem and follow the resolution . + Perform related administrative functions in accordance with MRC Global procedures… more
- Mass Markets (El Paso, TX)
- …updates, and product knowledge. + Meet performance goals including first-call resolution and customer satisfaction. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A ... Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services,… more
- Mass Markets (Killeen, TX)
- …Familiarity with Windows operating systems + Excellent problem-solving and conflict resolution abilities + Customer-focused mindset with empathy and patience + ... Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services,… more
- Textron (Fort Worth, TX)
- …via Customer Relationship Management \(CRM\) cases\. To this end, the Commercial Account Representative shall perform the following duties with respect to ... from the 1\-800\-FLY\-BELL phone line, triage administrative issues to resolution and assigns others to be worked by the...work / upgrade\. **Summary of Work Performed:** The Commercial Account Representative ensures the customer is supported… more
- HUB International (El Paso, TX)
- …+ Bachelor's degree preferred + 2+ years of related experience working as an Account Manager or Account Representative in the employee benefit arena ... leading success in mergers and acquisitions. **Primary Role:** The Employee Benefits Account Manager works collaboratively with the Team Leads, Producer, and … more
- Stryker (Dallas, TX)
- The Key Account Executive (KAE) will be responsible for contracting and account management activities driven through Corporate Supply Chain relationships within ... and take share from our competitors. **Essential duties & responsibilities:** ** Account Management** + Maintain routine communication with divisional sales forces to… more
- Paycom Online (Dallas, TX)
- …plan, paid family leave, and many other available benefits. The Strategic Account Manager (internally known as Client Relations Representative ) is responsible ... work in the United States **RESPONSIBILITIES** + Works closely with Outside Sales Representative and Transition Specialist Representative to ensure a smooth and… more
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