• Blended Call Center Representative (Inbound…

    Mass Markets (Killeen, TX)
    …contacts in a courteous, timely, and professional manner. + Ensure first-call resolution through problem-solving and effective call handling. + Research systems to ... information. + Escalate customer issues to the appropriate staff and managers for resolution as needed. + Attend meetings and training and review all new training… more
    Mass Markets (09/17/25)
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  • Customer Care Representative III

    Vistra (Irving, TX)
    …diagnose the inquiry / problem and ensure end to end resolution . **Job Description** **Key Accountabilities** *Handles incoming email customer inquiries including ... receipt, resolution and closed loop communication with the customer *Resolves...*Resolves correspondence requests from customers (creates, mails, uploads to account , etc.) *Performs account corrections including billing… more
    Vistra (09/10/25)
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  • IT Help Desk Support Representative

    ManpowerGroup (Fort Worth, TX)
    …+ Document, track, and monitor issues using Salesforce to ensure timely resolution . + Escalate recurring or high-impact issues to Business Analysts and Team ... Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental… more
    ManpowerGroup (09/17/25)
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  • Contact Center Representative…

    Mass Markets (Killeen, TX)
    …professional manner + Resolve customer issues effectively, aiming for first-call resolution + Research internal systems to locate missing information and collaborate ... and follow up on customer issues + Strong problem-solving and conflict resolution skills + Customer-focused with empathy, patience, and professionalism + Able to… more
    Mass Markets (09/25/25)
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  • Call Center Representative (Flexible…

    Mass Markets (Killeen, TX)
    …professional manner + Resolve customer inquiries effectively, aiming for first-call resolution + Research and retrieve information across systems to support customer ... and follow up with customers + Strong problem-solving and conflict resolution abilities + Customer-first mindset: empathetic, patient, and responsive + Ability… more
    Mass Markets (09/25/25)
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  • Bilingual Bank Customer Services…

    Mass Markets (Killeen, TX)
    …issues and escalate complex cases appropriately + Ensure first-call resolution through effective problem-solving + Follow client-specific processes and scripts ... and punctual with strong time management skills + Skilled in conflict resolution , problem-solving, and customer empathy + Able to multi-task, stay focused, and… more
    Mass Markets (09/12/25)
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  • Call Center Representative | 4X10 Shift…

    Mass Markets (Killeen, TX)
    …Escalate customer dissatisfaction when necessary + Aim for first-call resolution through strong communication and problem-solving CANDIDATE QUALIFICATIONS WONDER IF ... with strong time management + Strong problem-solving, negotiation, and conflict resolution skills + Customer-focused: empathetic, patient, and responsive + Ability… more
    Mass Markets (07/19/25)
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  • Customer Service Representative (Nights)

    Mass Markets (Killeen, TX)
    …and efficiency + Troubleshoot and resolve customer issues, focusing onfirst-call resolution + Research and retrieve information using internal systems; collaborate ... PowerPoint) + Familiarity withWindows operating systems + Strongproblem-solving, conflict resolution , and troubleshooting skills + Reliable, punctual, and motivated… more
    Mass Markets (07/15/25)
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  • Customer Service Representative II,…

    ThermoFisher Scientific (Austin, TX)
    …service from time to time. Members of this team are trained on the account specific requirements and are encouraged to always provide a consistent high level of ... requests, complaints and questions delivering with a First Call Resolution attitude and will raise issues when appropriate or...+ Process EDI kick out errors. + Follow multiple account specific SOP. + Stays abreast of new processes… more
    ThermoFisher Scientific (09/27/25)
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  • Hurricane Relief Call Center Representative

    Mass Markets (TX)
    …You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult ... and follow up on customer issues + An aptitude for conflict resolution , problem solving, and negotiation + Must be customer service oriented (empathetic,… more
    Mass Markets (08/23/25)
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