- TEKsystems (New York, NY)
- Description Position Summary The Specialist , Computer Support provides technology support to all users in the firm. Essential Duties and Responsibilities Typical ... ownership and follow up on tickets escalated to other groups to ensure resolution and user satisfaction - Recommend improved Support methods aimed at increasing… more
- Signature Aviation (White Plains, NY)
- As a **Guest Experience Specialist ** , you are often the first and last impression our guests have - making you an essential part of the Signature Aviation ... be able to maintain professionalism and confidentiality. Experience with conflict resolution in a hospitality environment is preferred. + **Language Skills:**… more
- Helio Health Inc. (Syracuse, NY)
- …the mission of Helio Health, theResidence Manager (Facilities Support Specialist )provide routine building and grounds maintenance, resident and material ... for relevant program inventories. + When assigned, assist in problem resolution and implementation of program modifications. Qualifications + High School… more
- NBT Bank (Norwich, NY)
- …banking transactions. Ability to interpret all types of consumer/commercial account relationships and deposit/electronic banking documents. Provide guidance and ... ensure resolution to a variety of exceptions relating to deposit/electronic...set up new deposit/electronic banking accounts; verification of proper account set up; reconcile assigned accounts; resolve exception issues;… more
- Cengage Group (New York, NY)
- …a problem solver: actively assist the customer in obtaining the quickest resolution , provide initial troubleshooting, and ensure that digital courses are running ... experience in a relationship-based position such as a customer support or account management role. + Strong written and verbal communication skills. + Ability… more
- TEKsystems (New York, NY)
- …smooth IT operations and support workflows. * Assist with ticket triage and resolution , escalating more complex issues when needed. * Support a variety of SaaS ... employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave… more
- Northwell Health (Lake Success, NY)
- …+ Working knowledge of Active Directory, including user and group account administration. + Hands-on experience using ITSM systems (ServiceNow preferred). ... + Strong customer service orientation with a focus on timely and effective resolution . + Ability to remain flexible, multitask, and adapt to changing work volumes… more
- Cardinal Health (Albany, NY)
- …and outbound calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within the required timeframe + Create ... + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with myFlexPay… more
- Deloitte (New York, NY)
- …communication skills + Proactive approach in performing duties, problem solving, and issue resolution + Proficiency in the use of MS Office - Word, Basic Excel ... https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html The wage range for this role takes into account the wide range of factors that are considered… more
- SUNY Upstate Medical University (Syracuse, NY)
- …patients and/or changes in coverage. + Enters patient insurance information under the patient's account in the system if not already done by front office staff, or ... due to insurance policy changes. + Escalates issues to supervisor for resolution , as deemed necessary. + Reviews and complies with all applicable Department… more