- Paycom Online (Brooklyn, NY)
- …plan, paid family leave, and many other available benefits. The Strategic Account Manager (internally known as Client Relations Representative) is responsible for ... **RESPONSIBILITIES** + Works closely with Outside Sales Representative and Transition Specialist Representative to ensure a smooth and effective transition of client… more
- University of Rochester (Rochester, NY)
- …determine correct follow up. + Contact payer on incorrectly paid claim completing resolution and adjudication. + Adjust account or process insurance refund ... intervention; share with Supervisor and/or Manager. Assist Supervisor with credit balance account review/ resolution and all audits + Coordinate responses and … more
- WTW (New York, NY)
- …client engagement in those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team. The ACA is the primary ... + Basic negotiation skills and demonstrated experience + Basic account management skills and demonstrated experience + Basic project...Solid organization skills + Ability to mentor a Client Specialist colleague As an ACA you have the potential… more
- BMO Financial Group (New York, NY)
- …to clients/prospects. + Participates in activities for client meetings and account opening documentation. + Assists with the development of client communications ... that can lead to improved efficiency and service levels. + Ensures timely resolution of all client questions and concerns, both internal and external. + Performs… more
- Lovingly (Hopewell Junction, NY)
- …Every job posting demands "5+ years in [specific domain]." Every role screams " specialist only." Every interview ends with "we need someone more focused." But you ... millions of customers + Claude-powered service agents with instant problem resolution + Automated predictive workflows that anticipate customer needs + Personalized… more
- Mastercard (New York, NY)
- …needs of small businesses. We are looking for a Director, Small Business Sales Specialist for the North American market to help drive growth in the segment through ... dynamic sales pipeline, and closing deals. Role - Director, Small Business Sales Specialist In this SMB commercialization role within the Regional Product team, the… more
- University of Rochester (Rochester, NY)
- …inpatient/outpatient accounts from the beginning of the billing period through the accurate resolution of the account . Collection activities will focus on self ... making further recommendations related to the following: + Bankruptcy filings and resolution + Estate Claim verification + Presumptive financial assistance + Other… more
- Microsoft Corporation (New York, NY)
- …strategic/high-potential customers. Facilitates stakeholders (eg, Customer Success team unit, account -aligned team unit, Specialist Team Unit, One Commercial ... Guides their team on ensuring customer/partner satisfaction and facilitates the resolution of sales/delivery issues for strategic accounts. Establishes standards for… more
- M&T Bank (East Syracuse, NY)
- …preventing fraud and protecting customer assets. + Takes ownership of complex account servicing and error resolution issues, including those escalated by ... Bankers. Provide coaching and guidance to improve and reduce future problem resolution /escalations. + Engages with all team members and business partners as… more
- ADP (NY)
- …be responsible for providing 2nd and 3rd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution ... documentation are maintained. + Deliver effective client communications and ticket management/ resolution via CRM. + Ensure that customer needs are addressed; work… more