- CGI Technologies and Solutions, Inc. (Quantico, VA)
- …Type:** Full Time **Position Description:** The DAI Helpdesk Support Specialist (Journeyman will be responsible for providing comprehensive operational and ... users. - Manage approximately 300-400 new tickets monthly, ensuring timely resolution and escalation when necessary. - Provide one-on-one and group training… more
- Truist (Richmond, VA)
- …need or referring the client to the appropriate branch team members or specialist . 4 . Understand the importance of Integrated Relationship Management (IRM) to ... compliance with current guidelines. 8. Serve as secondary contact for new account openings and problem resolution , offering applicable products and services… more
- BCMC (Dulles, VA)
- …to provide real-time visibility into security posture. * Supporting incident resolution , troubleshooting, and sustainment of the ServiceNow SecOps environment. * ... IT security, or IT systems engineering experience. * Minimum 4 + years of ServiceNow experience, with at least 2+...* ServiceNow Certified Application Developer. * ServiceNow Certified Implementation Specialist - SecOps (SIR, VR, or CC). * ITIL… more