- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... and a brief pre-employment test. - POSITION RESPONSIBILITIES As a Sales Supervisor , you'll manage the day-to-day performance and development of 15-20 inbound agents.… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... as a trusted partner in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... as a trusted partner in the industry. We are looking for an Operations Supervisor to lead and manage the team supporting the Flood Support project. This role… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... customer experience in all customer touchpoints, including phone service and digital communication channels. This involves managing a team of supervisors to… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... working well with customers. We offer many advancement opportunities, including Supervisor , Trainer, Talent Acquisition, and Operations Management. Schedules vary by… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum… more