• Customer Service Supervisor I

    Mass Markets (Wichita, KS)
    …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to… more
    Mass Markets (07/11/25)
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  • Call Center Supervisor

    Mass Markets (Wichita, KS)
    …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to… more
    Mass Markets (07/11/25)
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  • Sales Supervisor I

    Mass Markets (Wichita, KS)
    …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... and a brief pre-employment test. - POSITION RESPONSIBILITIES As a Sales Supervisor , you'll manage the day-to-day performance and development of 15-20 inbound agents.… more
    Mass Markets (07/11/25)
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  • Experienced Call Center Quality Assurance…

    Mass Markets (Wichita, KS)
    …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... as a trusted partner in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee… more
    Mass Markets (06/04/25)
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  • Contact Center Operations Supervisor

    Mass Markets (Wichita, KS)
    …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will… more
    Mass Markets (06/04/25)
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  • Operations Supervisor - Flood Relief Call…

    Mass Markets (Wichita, KS)
    …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... as a trusted partner in the industry. We are looking for an Operations Supervisor to lead and manage the team supporting the Flood Support project. This role… more
    Mass Markets (05/13/25)
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  • Call Center Sales Manager

    Mass Markets (Wichita, KS)
    …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... customer experience in all customer touchpoints, including phone service and digital communication channels. This involves managing a team of supervisors to… more
    Mass Markets (08/08/25)
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  • Bilingual Contact Center Representative…

    Mass Markets (Wichita, KS)
    …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... working well with customers. We offer many advancement opportunities, including Supervisor , Trainer, Talent Acquisition, and Operations Management. Schedules vary by… more
    Mass Markets (05/28/25)
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  • Call Center Operations Manager

    Mass Markets (Wichita, KS)
    …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum… more
    Mass Markets (07/11/25)
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  • Call Center Customer Service Manager

    Mass Markets (Wichita, KS)
    …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum… more
    Mass Markets (07/10/25)
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