- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... in the industry. We are looking for an Operations Supervisor to lead and manage the team supporting the...MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24,… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... and a brief pre-employment test. - POSITION RESPONSIBILITIES As a Sales Supervisor , you'll manage the day-to-day performance and development of 15-20 inbound agents.… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... customer experience in all customer touchpoints, including phone service and digital communication channels. This involves managing a team of supervisors to… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... you are sure to succeed. We offer many advancement opportunities, including Supervisor , Trainer, Talent Acquisition, and Operations Management. To be considered for… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... to support inbound and outbound customer service, sales, and account support for a wide range of clients, including...unresolved or sensitive issues to the appropriate team or supervisor + Stay current on program updates by attending… more
- Mass Markets (Wichita, KS)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... are sure to grow. We offer many advancement opportunities including Supervisor , Trainer, Talent Acquisition, and Operations Management. Candidates should be highly… more