- Mass Markets (Dallas, TX)
- …Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed ... levels of satisfaction. You will be responsible for managing accounts for some of the most recognized brands in...MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands:… more
- Mass Markets (Killeen, TX)
- …Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed ... a high standard of service + Accurately document customer interactions and manage accounts + Use tools and technology to complete tasks efficiently + Adhere to… more
- Mass Markets (Killeen, TX)
- …Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed ... level of professionalism + Use technology and tools to manage customer accounts and complete service tasks + Accurately document customer interactions and process… more
- Mass Markets (Killeen, TX)
- …Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed ... collaborate with other departments to resolve inquiries + Accurately manage customer accounts and document interactions + Follow scripts, policies, and procedures to… more
- Mass Markets (Killeen, TX)
- …Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed ... customer needs and recommend solutions + Use internal systems to manage accounts and process transactions + Research and resolve customer issues in collaboration… more
- Mass Markets (Killeen, TX)
- …Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed ... products and services + Use internal systems to manage accounts and process orders + Research and resolve customer...MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands:… more
- Mass Markets (Killeen, TX)
- …Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed ... Research and resolve issues by collaborating with internal teams + Manage customer accounts using our systems and tools + Accurately process orders and maintain… more
- Mass Markets (Killeen, TX)
- …Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed ... needs and provide effective solutions + Use internal systems to manage accounts and process claims accurately + Follow established scripts, policies, and procedures… more
- Mass Markets (Killeen, TX)
- …Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed ... training sessions for new hires and existing agents across multiple client accounts . + Develop training materials, manuals, and e-learning content tailored to… more
- Mass Markets (Killeen, TX)
- …Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed ... for ensuring service quality, compliance, and continuous improvement across multiple client accounts . This is a key leadership role that directly impacts customer… more