- Amazon (Arlington, VA)
- …- Experience troubleshooting and debugging technical systems - 3+ years of customer service experience - 3+ years of Microsoft Office products and ... service levels. If you are passionate about the customer experience; you think and act globally; and you...Bachelor's degree in engineering or equivalent - Experience documenting technical customer issues and 1+ years of… more
- Amazon (Culpeper, VA)
- … abilities and demonstrate a breadth of knowledge while they: *Take ownership of technical issues brought by their customer base, engaging other teams when ... premises. Team members will also process large volumes of customer media to ensure that all customer ...lbs and work in cramped and/or elevated location *Maintain service level agreements through the implementation of proactive issue… more
- Amazon (Arlington, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...dive deep to find the root cause of a customer issue, investigate why a metric is trending in… more
- Amazon (Arlington, VA)
- …deep into technical issues and work diligently to improve the customer experience. AWS Utility Computing (UC) provides product innovations - from foundational ... services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to...leadership principles requirements for this role - Meets/exceeds Amazon's functional/ technical depth and complexity for this role Amazon is… more
- Amazon (Manassas, VA)
- …US government agencies implement innovative cloud computing solutions and solve technical problems? Are you committed to fundamentally transforming the way national ... and their teams are taking steps to head off customer impacting risks and issues. We seek a proven...- 5+ years experience hiring, leading, and developing high-performing technical teams - Exceptional written and verbal communication skills… more
- Amazon (Culpeper, VA)
- …technical abilities and demonstrate a breadth of knowledge: * Take ownership of technical issues brought by their customer base, engaging other teams when ... their root and step back to understand the broader context * Maintain service level agreements through the implementation of proactive issue detection and reporting… more
- Amazon (Herndon, VA)
- …for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated Cloud ( ADC ) portfolio. This portfolio ... Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the...more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is… more
- Amazon (Alexandria, VA)
- …mentor people in all levels, manage the delivery of large projects and propose technical solutions to complicated problems. Customer trust is foremost for cloud ... our infrastructure management team in the Amazon Dedicated Cloud ( ADC ) and invite cleared professionals to join our elite...efficiency and improve any and all procedures to ensure customer data is protected at all times. In this… more
- Amazon (Arlington, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... support our development team, which creates solutions to solve ADC builder and customer pain points. We...passionate about cloud computing, and believe that world class service is critical to customer success. You'll… more
- Amazon (Herndon, VA)
- …role, you will design, implement, and manage scalable cloud solutions for ADC customers, collaborate with cross-functional teams, and contribute to the next ... server inter-relationships. They will excel in deep-dive troubleshooting and conduct technical post-mortems to identify the root causes of complex issues. Passionate… more
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