- Magellan Health Services (Somerset, PA)
- …contacts within the company that are supportive of the achievement of customer service requirements including attainment of performance guarantees and ... the Internal Customer Operating Model. + Resolves or appropriately escalates customer service issues in conjunction with operations (claims, service ,… more
- Prime Therapeutics (Harrisburg, PA)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... the account, including P&L responsibility; and accountability for contract compliance .Accountable for developing and executing the strategic plan for...customer service requirements including attainment of performance… more
- TD Bank (Chalfont, PA)
- …a team of service colleagues, provides coaching on delivering effective customer service , product, advice conversations and/or advice-giving service ; ... & Commercial Banking **Job Description:** The Teller Manager leads a team of service colleagues promoting a positive customer and colleague experience and… more
- Sunrise Senior Living (Montgomery, PA)
- …resistance to change. + Identifies change opportunities that lead to improved customer service , efficiencies, cost reduction, and team member engagement. + ... customers' and own organization's needs and promotes and operationalizes customer service as a value. + Achieves...administrative files are well maintained, current and in compliance with state Regulations. + Follows up on issues… more
- Devereux Advanced Behavioral Health (Homestead, PA)
- …insurance, records) for multiple programs. + Assign tasks and manage performance of Customer Service Representatives. + Ensure compliance with regulations, ... consumer needs **Primary Purpose of Position:** Manages and coordinates administrative and support functions-including front desk reception, registration and… more
- The Hershey Company (Hershey, PA)
- …matters to identify risks, provide legal advice and recommendations, manage administrative litigation and support civil litigation, and assist with global employment ... a motivated, business-oriented legal professional with exceptional judgment who is customer -focused and can successfully interact with the Company's human resources… more
- TD Bank (Holmes, PA)
- …+ Supervisory or leadership experience preferred + Demonstrated ability to provide Legendary Customer Service + Strong verbal and written communication skills + ... and platform bankers/and partners for effective referrals + Leads and reinforces Customer service activities; Supporting Customers through challenging times and… more
- PPL Corporation (Hazle Township, PA)
- …when the company needs to restore power or respond to other issues affecting customer service . This role may necessitate the need to work after-hours, outside ... when the company needs to restore power or respond to other issues affecting customer service . This role may necessitate the need to work after-hours, outside… more
- PPL Corporation (Lancaster, PA)
- …to more than 1.4 million homes and businesses throughout its 29-county service territory in eastern and central Pennsylvania. Through smart investments and ... Regularly ranking among the country's best utility companies for reliability and customer satisfaction, PPL Electric has won numerous awards, including 30 JD Power… more
- PPL Corporation (Allentown, PA)
- …to more than 1.4 million homes and businesses throughout its 29-county service territory in eastern and central Pennsylvania. Through smart investments and ... Regularly ranking among the country's best utility companies for reliability and customer satisfaction, PPL Electric has won numerous awards, including 30 JD Power… more