- Mass Markets (Savannah, GA)
- …to customers, understand their needs, and resolve customer issues + Research systems to find missing information; coordinate with other departments to resolve issues ... as applicable + Utilize systems and technology to complete account management tasks +...PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain… more
- Mass Markets (Savannah, GA)
- …to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other departments to ... tasks in a courteous and professional manner + Utilize systems and technology to complete account management tasks +...PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain… more
- Mass Markets (Midway, GA)
- …to customers, understand their needs, and resolve customer issues + Research systems to find missing information; coordinate with other departments to resolve issues ... as applicable + Utilize systems and technology to complete account management tasks +...PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain… more
- State of Georgia (Fulton County, GA)
- …Proficient in written and oral communication. Demonstrated occupational competency. Must be computer literate with the ability to use common software programs. Some ... as appropriate. Prepares and maintains all required documentation and administrative reports. Attends staff development training, workshops, seminars and… more
- Mass Markets (Savannah, GA)
- …call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments ... when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and training to accurately answer customer questions… more
- Mass Markets (Savannah, GA)
- …call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments ... when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and training to accurately answer customer questions… more
- Mass Markets (Savannah, GA)
- …first-call resolution through problem-solving and effective call handling. + Research systems to find missing information as applicable; coordinate with other ... + Accurately document and process customer claims in appropriate systems . + Lead fact-finding discussions to determine the best...Word, Outlook) + Basic understanding of the Windows operating system + Highly reliable with the ability to maintain… more
- Mass Markets (Savannah, GA)
- … and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet + Basic knowledge of Microsoft ... with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries… more
- NTT America, Inc. (Atlanta, GA)
- …to ensure system scalability and optimization. + Perform administrative tasks, including security maintenance, business process configuration, tenant ... for HCM, Benefits, and Compensation modules. + Support maintenance and administrative functions for Workday HCM, Benefits, and Compensation. + Collaborate with… more
- Mass Markets (GA)
- …the customers reason for contacting Tech Support + Leverage multiple systems to research and troubleshoot service disruptions; coordinate with other departments ... issues when needed + Comfortable using a Knowledge Base system in conjunction with your call handling + Accurately...or equivalent + Understand the basics of VoIP Phone systems , internet gateways, and HD video. + The ability… more