- SHI (Tallahassee, FL)
- …level. This role involves providing technical escalation support, delivering exceptional customer service , and analyzing, identifying, and planning improvements ... to be a $15 billion global provider of IT solutions and services .** **Over 17,000 organizations worldwide...with complex troubleshooting and vendor coordination. + Provide excellent customer service , engaging with customers on updates,… more
- Ricoh Americas Corporation (Miami, FL)
- …information seekers and customer -obsessed collaborators who aspire to deliver the services , solutions , and technologies that empower business success. We are ... Corporate HR Specialist **Field Specialist, Field Services Support** POSITION PROFILE Services and...and timely manner. . Complies with all company policies. ** Customer Service ** . Effectively handles the most… more
- C&S Wholesale Grocers, Inc. (Miami, FL)
- …+ Supporting customer business strategies by delivering the highest level of service and developing solutions that drive revenue growth for both the ... to help feed local families, neighbors, and communities. As a Sr. Manager, Customer Experience, you will work collaboratively with customers to enhance their overall… more
- Robert Half Finance & Accounting (Miami, FL)
- Description The Customer Service Manager oversees a team of Customer Satisfaction Representatives, ensuring high-quality support and a positive customer ... and completeness. + Escalation Rate: Percentage of tickets requiring advanced support or management involvement. + Service ...3 years of experience in a sales support or customer service role. * Proficiency in inside… more
- Mass Markets (Tampa, FL)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... complaints and service requests. + Support inbound customer service calls and resolve issues efficiently....limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule… more
- Merck (Tallahassee, FL)
- …Experience Design, Customer Experience Management, Customer Feedback Management, Customer Segmentation, Customer Service , Customer Strategy, ... to develop customer strategy - outlining strategy for interactions/ relationship, solutions and potential offerings for customer . + Shares learnings and best… more
- Mass Markets (Tampa, FL)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... environment. + Minimum 1 year of experience in a customer service role. + Fluent in English...limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule… more
- Citigroup (Tampa, FL)
- …development book of work and licensing + Extract actionable insights based on advanced analysis of customer behavior + Lead and develop reporting subordinates, ... Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent...+ 10+ years of experience + Experience in financial services + Ability in strategic thinking and the ability… more
- Coinbase (Tallahassee, FL)
- …driving product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. ... communication with internal and external partners to align on solutions and drive results. * Onboarding the customer...* Advanced knowledge of the financial services industry… more
- Siemens (Miramar, FL)
- …negotiation skills, you will help tailor our customer 's needs into winning solutions , for direct end-user service market. **As a** **Fire** **Sprinkler ... Service Agreement when renewed by proposing additional customer valued services from the comprehensive Siemens...etc.) + Financial expertise in estimating and selling technical solutions and service product lines + Organizational,… more
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