- Mass Markets (Killeen, TX)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... customers on products and services , identifying upsell opportunities + Understand customer needs and recommend tailored solutions + Use internal systems to… more
- Mass Markets (Killeen, TX)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and… more
- Mass Markets (Killeen, TX)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be your primary...limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule… more
- TEKsystems (Dallas, TX)
- …understanding of the unique needs of different audiences. Actively listens to understand customer needs and articulate solutions options clearly. * Customer ... Focus: Builds strong customer relationships and delivers customer -centric solutions . Takes a consultative approach to propose solutions that benefit the … more
- Travelers Insurance Company (Austin, TX)
- …business solutions (3R's) and programs to meet objectives. + Directs customer service issues to appropriate resources, elevates all unresolved matter to ... residence. This position does not manage others. LOCATION REQUIREMENT: This position services agents/agencies in Austin, TX and San Antonio, TX area. The selected… more
- CBRE (Houston, TX)
- …career talent.** As a CBRE Account Support Specialist, you will provide exceptional customer service and administrative support to a large Business Unit, ... - Texas - United States of America Global Workplace Solutions (GWS) Local is a hard services -led,...services -led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service … more
- Mass Markets (TX)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and… more
- NTT America, Inc. (Austin, TX)
- …Center (DC) t growth strategy in partnership and alignment with the regional Technology Solutions and IT services teams. Reporting to the Global Hybrid Data ... day at NTT DATA** The Global Lead for Technology Solutions Hybrid Data Center Technical is a leadership role,...and roadmap prioritization + Ensuring there is alignment with services on service offer strategy and differentiation… more
- Entergy (The Woodlands, TX)
- …Through Projects from conception to completion with focus on safety, customer service , project execution, commissioning, financial and operational excellence ... **JOB PURPOSE** Entergy Power Through is an energy resilience service that offers sustainable backup generation solutions ...and systems to ensure the Power Through assets provided customer service and operations throughout the life… more
- Cayuse Holdings (Austin, TX)
- …evidence-based decision-making. + Collaborate with technical teams to integrate reporting solutions with the Customer Support Center's technology stack, ... channels (eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies. + Provide… more