• Principal Professional Services Engineer…

    Rocket Software (Richmond, VA)
    …partners, and to each other This role will be in our MultiValue professional services team who work on customer engagements that involve migrating platforms, ... additional customer technology enhancements through understanding of Rocket product solutions + Contributes as subject matter expert in services pre-sales… more
    Rocket Software (06/06/25)
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  • Managed Services Engineer

    SHI (Richmond, VA)
    …between others. + Customer Service : Can proactively seek out customer feedback, empathize with customers, and tailor solutions to their unique needs. ... to be a $15 billion global provider of IT solutions and services .** **Over 17,000 organizations worldwide...with complex troubleshooting and vendor coordination. + Provide excellent customer service , engaging with customers on updates,… more
    SHI (06/12/25)
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  • Strategic Customer Engagements, GTM Deal…

    Amazon (Herndon, VA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... leaders, and Private Pricing Programs & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop… more
    Amazon (07/26/25)
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  • Service Desk Technician (Sunday-Thursday…

    General Dynamics Information Technology (Arlington, VA)
    …supports and operates 24x7x365 Service Desk. + Analyzes and recommends alternative solutions to meet customer needs. + Builds credibility and trust with ... **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support,Problem Solving,Technical Support,Troubleshooting **Certifications:**… more
    General Dynamics Information Technology (07/22/25)
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  • Service Delivery Manager

    SHI (Richmond, VA)
    …customers. The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer ... to be a $15 billion global provider of IT solutions and services .** **Over 17,000 organizations worldwide...to discuss progress and coach the team on managing customer interactions for improved service relationships. +… more
    SHI (06/28/25)
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  • Email Services Lead

    CACI International (Chantilly, VA)
    …US * * * **The Opportunity:** The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations. We ... by leading the design, development, implementation, and operation of cutting-edge solutions . This includes continuous service improvement through the… more
    CACI International (06/14/25)
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  • Instructor / Trainer II

    Koniag Government Services (Alexandria, VA)
    …through an agile employee and corporate culture that delivers Enterprise Solutions , Professional Services and Operational Management to Federal Government ... 13, 2025 **Koniag IT Systems, LLC,** a Koniag Government Services company **,** is seeking an Instructor/Trainer II to...an Instructor/Trainer II to support **KITS** and our government customer in Alexandria, VA. _This position is for a… more
    Koniag Government Services (05/14/25)
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  • Instructor / Trainer III

    Koniag Government Services (Alexandria, VA)
    …through an agile employee and corporate culture that delivers Enterprise Solutions , Professional Services and Operational Management to Federal Government ... 13, 2025 **Koniag IT Systems, LLC,** a Koniag Government Services company, is seeking an Instructor/Trainer III to support...an Instructor/Trainer III to support **KITS** and our government customer in Alexandria, VA. _This position is for a… more
    Koniag Government Services (05/14/25)
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  • Principal Product Manager, External…

    Amazon (Herndon, VA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... in the cloud. By leveraging AWS's vast infrastructure and advanced technologies, we deliver products that safeguard customer...Services (PMT-ES) to lead innovation in cloud-native security solutions . As a Principal PMT, you will drive key… more
    Amazon (06/03/25)
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  • Customer Success Manager (Remote)

    TestPros (Sterling, VA)
    …(CSM) who can build strong client relationships, deliver value through our IT Services solutions , and drive client satisfaction across our growing base of ... (IV&V), Quality Assurance (QA), Compliance, and Research and Development (R&D) services . TestPros delivers innovative independent IT assessment solutions to… more
    TestPros (06/25/25)
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