- Mass Markets (TX)
- …exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the ... Relief Agents are responsible for the following tasks: + Assist customers with service inquiries + Learn the common requests and solutions + Improve the customer's… more
- Mass Markets (Killeen, TX)
- …supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and manage KPIs, ... across all interactions. + Motivate and develop teams to maximize sales and service opportunities. + Ensure accurate and timely payroll submissions. + Drive revenue… more
- Mass Markets (TX)
- …analytical skills, adaptability, and the ability to make quick decisions to maintain service level objectives. To be considered for this role, you must complete a ... POSITION RESPONSIBILITIES Key Responsibilities: + Monitor real-time call volumes to ensure service levels are met. + Track agent availability and adjust schedules as… more
- Mass Markets (Killeen, TX)
- …will engage with Spanish- and English-speaking customers to promote products and services , resolve inquiries, and build lasting relationships. If you're fluent in ... both languages and passionate about sales and service , we want to hear from you! To be...+ Identify customer needs and recommend appropriate products or services . + Build rapport and trust with clients to… more
- Mass Markets (Dallas, TX)
- …role, you'll connect with business and residential customers via phone, resolve service concerns, retain accounts, and upsell new products and services . ... customer needs and provide tailored product recommendations + Resolve service -related concerns using internal systems and cross-functional collaboration + Accurately… more
- Mass Markets (Killeen, TX)
- …and business customers, resolve issues, retain accounts, and upsell products and services all while building valuable career experience in a fast-paced, supportive ... we welcome candidates from customer-facing industries like hospitality, retail, and food service ! To be considered for this position, you must complete a full… more
- Mass Markets (Killeen, TX)
- …Help Desk Representatives to join our team in supporting inbound customer service , technical support, and back-office operations for both commercial and public ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- Mass Markets (Killeen, TX)
- …customers through the sales process, helping them discover new products and services while delivering exceptional support. This is a great opportunity to develop ... your customer service and sales skills in a dynamic, fast-paced environment....country to resolve support issues, sell new products and services , and ensure a best-in-class customer experience. In addition… more
- Fresenius Medical Center (College Station, TX)
- PURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... of the facilities in the Centralized Technical Program. DUTIES / ACTIVITIES: CUSTOMER SERVICE : + Responsible for driving the FMS culture through values and customer … more
- AON (Houston, TX)
- …processes. + Provide innovative insights and leadership to drive business change and advancement . + Supplies thought leadership and innovation to the advancement ... business lines. + Secure existing business and drive sales of additional services across solution lines, working strategically to cultivate client relationships and… more