- Pegasystems (Alexandria, VA)
- Sr. Client Success Manager - Fed Financials Job Category: Sales Location: US - DC - Remote | US - Maryland - Remote | US - Virginia - Remote **Meet Our Team:** Pega ... more efficient, smarter, and most importantly, customer-centric. Our Client Success team is an integral part of our rapid...**What You'll Do at Pega:** + Develop a trusted advisor relationship with multiple people in the account to… more
- Anywhere Real Estate (Virginia Beach, VA)
- **Sr. Director, Strategy & Partner Success ** This role reports into the SVP of Growth at Anywhere Integrated Services. Our team is focused on building out new, ... business plan, forecasts, and scenario planning of potential investments. + **Partner Success ** - Serve as a senior relationship manager with our joint venture… more
- Oracle (Richmond, VA)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on ... satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the customer lifecycle and… more
- iCIMS (Richmond, VA)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... related integrations. Acting as both a trusted technical advisor and customer advocate, the TSM drives platform adoption, optimizes configuration, and enables… more
- Oracle (Richmond, VA)
- …of their Oracle Cloud solution investment. + Leverage Oracle's Customer Success methodology to partner with customer stakeholders to understand their goals/KPIs, ... of their business and technology objectives. + Drive customer implementation towards success with healthy partner interaction and work with Alliances and Channels,… more
- Confluent (Richmond, VA)
- …Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical advisor ... primary objective of this role is to ensure the success , retention & expansion of our customers by providing...Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and develop strategies… more
- S&P Global (Charlottesville, VA)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The ... also build skills that support multiple career paths within Customer Success , Relationship Management, Sales, or Product. The environment encourages ongoing… more
- Oracle (Arlington, VA)
- …daily operations. What You'll Do: + Serve as the primary contact and trusted advisor for all change and incident management at a key client site, building ... change/incident management certifications. * Cerner or similar EHR/EMR certifications. **What Success Looks Like** You are passionate about improving the client's… more
- Clark Construction Group, LLC (Louisa, VA)
- …Control** - Manage the submittals, RFI, and material tracking process + **Trade Partner Success ** - Become a trusted advisor to our subcontractors to plan for ... you will learn, you will be expected to: + **Drive Stakeholder Success :** Exceed our clients' and partners' expectations by anticipating their needs, desires,… more
- Concentrix (Richmond, VA)
- …and empower agents with AI-driven insights and automation. **Responsibilities** + Drive Customer Success : Become a trusted advisor to customers and partners by ... Applications and Dynamics 365 Customer Service to deliver on Customer Success Plan outcomes. Guide customers through service transformation journeys, from case… more