- Charles Schwab (Los Angeles, CA)
- …constructive feedback internally that will fuel innovation, growth, and advocate for client priorities. + Cross-enterprise account planning that prioritizes ... for areas of greatest opportunity and drives intended key growth results. + Annual account plan implementation in alignment with DAFgiving360 strategic objectives and priorities, pivoting when necessary. + Partnering with marketing, charitable strategists, and… more
- Walmart (Corona, CA)
- …procedures and strategic initiatives that drive Member experience Serves as an advocate and champion of Associate ideas for improving the products and services ... provided to local Members and implements these ideas in ways that produce a positive impact on sales Member service and competitive advantage Proactively develops and implements plans to reduce the negative impact of external factors on Member traffic and… more
- ServiceNow, Inc. (Santa Clara, CA)
- …teams across technical support, engineering, peer groups, and customer success to advocate for customer needs * Contribute to internal and external data intelligence ... initiatives that improve service quality and business insights * Work across accounts of varying size and duration, adapting to different goals and success criteria * Act as an initial point of contact for the customer on impacting business-critical issues… more
- Google (Sunnyvale, CA)
- …ensure the successful development, launch, and adoption of new platform capabilities. + Advocate for the platform and drive adoption by converting its benefits and ... effectively managing change across marketing teams and the broader organization. + Measure what matters by analyzing platform performance, going beyond simple usage data to quantify improvements in marketer productivity, business impact, and user satisfaction.… more
- Insight Global (Hawthorne, CA)
- …and assess competitive landscape, market dynamics, and emerging industry trends to advocate on behalf of the customer . Partner strategically with worldwide shipping ... teams to establish clear delivery timelines, provide early tracking information, and maintain efficient communication channels, ensuring test products reach global participants by target in-hand dates for synchronized program launch A day in the life Your day… more
- Amazon (Santa Monica, CA)
- …team of practice managers who cover major customer groupings. Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer ... feedback as input to AWS technology roadmaps. Influence roadmap changes to accelerate customer adoption and value. * Lead in ISV - Lead the establishment of mechanisms, practices, references, solutions, and communities that support AWS ISV customers.… more
- US Bank (Gardena, CA)
- …and financial literacy to team members and customers. Embraces opportunities to advocate for digital solutions focused on customer benefits of digital technology and ... drives initiatives to increase customer digital usage. 6. Responsible for planning and executing customer market share growth at branch level including building relationships and collaborating with partners that are centered around US Bank products and… more
- Intuit (Mountain View, CA)
- …external fraud tools, vendors, and partnerships to ensure state-of-the-art capabilities + Advocate for the use of AI, automation, and advanced analytics to improve ... fraud detection speed, scalability, and precision + Develop and maintain fraud policies, governance frameworks, and escalation protocols for the credit card program + Hire, mentor, and develop a high-performing fraud analytics team, fostering innovation,… more
- NVIDIA (Santa Clara, CA)
- …and differentiation for the product narrative + Influencing: Be the product advocate by aligning sales, marketing, partners, and customers to the product mission ... and revenue opportunities + Building: Bring ideas to life through crisp, clear product marketing strategies for product adoption and growth; follow through on ideas with marketing and sales/partner enablement assets including blogs, whitepapers, webinars,… more
- Intuit (San Diego, CA)
- …operations and teams. The ideal candidate is a: + **Customer Experience Advocate ** : 10+ years of leading customer experience, removing friction and delivering ... stellar human customer experiences. + **Premium Experience Delivery** - experienced delivery leader for high value, complex mid-market/enterprise customer groups + **Team & Talent Builder** : Has substantial leadership experience and a proven track record as a… more