- Mass Markets (Macdill AFB, FL)
- …Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across ... performance gaps and training needs. + Provide coaching and feedback to improve agent quality scores. + Collaborate with Operations and Training to implement quality… more
- USG Insurance Services, Inc. (Tampa, FL)
- …Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network ... directly with our primary customer, the independent Property and Casualty Retail Agent . Acting as a representative for either our contract or brokerage carriers,… more
- Cengage Group (Jacksonville, FL)
- …and frameworks, such as LLMs, multimodal models, prompt engineering, AI agent orchestration, retrieval augmented generation, and vector databases. + Hands-on ... experience integrating or experimenting with commercial and open-source GenAI technologies and toolkits (eg, OpenAI, Hugging Face, LangChain). + Familiarity with agentic workflows and AI-enabled automation for applications such as content management, search,… more
- ServiceNow, Inc. (Tampa, FL)
- …+ Be the process expert in how to best support NowAssist and AI Agent solutions by using ServiceNow GenAI and Platform products with ServiceNow best practices ... focused on configuration vs. customization + Driving various customer solution specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders + Lead… more
- Sharecare (Tallahassee, FL)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... elimination of identified risk factors. A Health Coach is supervised by an Operations Coach Manager. **Essential Job Functions:** Participating in the following types of telephonic calls: + Engagement (inbound and outbound)- contacting eligible participants to… more
- Travel + Leisure Co. (Clearwater Beach, FL)
- …day's work (ie, movie revenue, telephone postings, valet laundry, servers and desk agent 's paperwork, etc.). Generates all reports as required for Food and Beverage ... audit. Maintain proper record keeping (ie, log books, etc.) according to standards. Complete the initial direct bills and place on the Property Accountant's desk. Attach all folio/banquet check backup to the bills. May handle and follow through on all guest… more
- PVH Corp. (Lake Buena Vista, FL)
- …the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant's current ... or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH._ DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training… more
- Deloitte (Lake Mary, FL)
- …sit for the CPA + If not CPA eligible: + Licensed Attorney + Enrolled Agent + Global Professional in Human Resources (GPHR) + Certified Equity Professional (CEP) + ... Certified Employee Benefits Specialist (CEBS) + Certified Pension Consultant (CPC) + Certified Payroll Professional (CPP) + Project Management Professional (PMP) + Workday Certification Preferred + Master's degree or equivalent in a related field + Global… more
- Coinbase (Tallahassee, FL)
- …*Nice to haves:* * Proficiency in crafting Rego rules for Open Policy Agent (OPA) or comparable policy-as-code solutions. * Experience with both GCP and/or ... on-premise infrastructure. * Have worked with detection platforms like Wiz, AWS Config. Position ID: P72358 \#LI-Remote *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full… more
- Coinbase (Tallahassee, FL)
- …* Translate operational challenges into analytical deliverables that improve agent productivity, customer experience, and operational efficiency. * Develop metrics ... frameworks and performance measurement systems that enable proactive decision-making. * Work closely with cross-functional teams to ensure data insights are embedded into business processes. *Leadership and development* * Manage, mentor, and develop a… more