- IBM (Austin, TX)
- …in large transactions * Evangelize HCS service offerings as a change agent for early engagement, deal registrations and incentive realization * Drive joint ... in large transactions * Evangelize HCS service offerings as a change agent for early engagement, deal registrations and incentive realization * Drive joint… more
- Sprinklr (Austin, TX)
- …AI Engineer, you will lead the technical design and development of AI agent systems and LLM-powered capabilities. You'll operate at the intersection of applied ... **Key Responsibilities:** _Technical Leadership_ + Architect and implement advanced AI agent frameworks using LLMs (eg GPT, Claude, open-weight models). + Design… more
- Teleperformance USA (TX)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... + **Analytical and problem-solving skills** + **Ability to analyze and identify agent trending** + **Ability to analyze and identify opportunities in customer… more
- Textron (Fort Worth, TX)
- …tools\. Checks all work to insure selection and application of proper bonding agent , correct assembly and fitting, etc\., and places articles in a pressure furnace\. ... controls according to the specifications for the materials and the bonding agent being used\. Maintains close watch over furnace controls during bonding process… more
- Global Elite Group (Dallas, TX)
- …to escalate urgent matters appropriately. + Maintain, organize, order, and track agent uniforms inventory, safety equipment and general office and kitchen supplies- ... coverage for operations, ensuring adequate staffing. + Maintain an up-to-date agent contact list and communicate flight changes and assignments. Training… more
- Coinbase (Austin, TX)
- …to millions of users globally. We are responsible for managing the agent experience across chat, phone, email, and social channels, empowering customer service ... and own platforms that prioritize the customer-first approach while driving agent productivity and maximizing automation. Our team thrives on innovation, creating… more
- Amazon (Dallas, TX)
- …the following contact center solutions: IVR, chat, custom reporting, quality management, agent desktop, or workforce management - 2+ years experience in Software ... Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service… more
- Wolters Kluwer (Coppell, TX)
- …, this role will serve as a senior technical leader, change agent , and cultural influencer responsible for driving innovation, alignment, and consistency in ... to the teams that build and maintain these platforms. + **Change Agent and Influencer** + Cultivate a strong engineering culture around automation, observability,… more
- Verint Systems, Inc. (Austin, TX)
- …of Job Function:** As the VP, GTM Strategy, you will be responsible for our Agent Copilot Strategy and offers to drive overall business growth. This will include all ... with a minimum of 10+ years of progressive leadership experience + Experience with agent assistant and IVA solutions and as a practitioner in that space + Extensive… more
- Carrington (Plano, TX)
- …to meet Company and Investor guidelines + Communicates with Escrow Officer/Settlement Agent , Title Officer, Realtor, Closing Agent , and Appraisal Management ... Company, and other external parties as required to resolve outstanding issues. + Communicates with Sales Management, Account Executives, Operations Manager, Disclosure Department, Underwriting Department, Docs/Funding Department, and other internal staff as… more