- HCA Healthcare (Houston, TX)
- …role; engage in scholarship; develop and function as a leader and change agent ; and function within the educational environment. This role must be fulfilled in ... nursing and teaching expertise with other faculty and professionals Functions as change agent and leader. + Develops leadership skills to shape and implement change.… more
- HCA Healthcare (Houston, TX)
- …role; engage in scholarship; develop and function as a leader and change agent ; and function within the educational environment. This role must be fulfilled in ... and teaching expertise with other faculty and professionals** **Functions as change agent and leader.** + **Develops leadership skills to shape and implement… more
- Under Armour, Inc. (Austin, TX)
- …Levels and allocation is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in technical ... of new hires and upkeep systems * Partner with IT to troubleshoot agent system issues to ensure business continuity * Support agents experiencing Telephony issues,… more
- Highmark Health (Austin, TX)
- …This role will lead the design and architecture of our next-generation intelligent agent systems and solutions powered by generative AI. As a key technical expert, ... and generative AI + 3 years of experience with Architecting and designing AI agent systems or similar autonomous systems + 2 years of experience with Designing… more
- Realtor (Austin, TX)
- …and drive technical decisions for complex features in the consumer and agent facing experiences + Collaborate across functional teams to solve business problems, ... Define and evolve the architecture, design and implementation of consumer and agent facing experiences using clean architecture principles. + Make effective and… more
- Beacon Mobility (Houston, TX)
- …new procedures, and update existing procedures when changes occur. * Conduct agent monitoring activities, while providing live in the moment coaching for quality ... assurance purposes. * Monitor and report on agent activity, schedule adherence, and productivity while reporting daily, weekly and monthly findings. * Research,… more
- Mass Markets (Killeen, TX)
- …Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across ... performance gaps and training needs. + Provide coaching and feedback to improve agent quality scores. + Collaborate with Operations and Training to implement quality… more
- Mass Markets (Killeen, TX)
- …Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards, ... regulatory requirements. + Conduct audits, feedback sessions, and coaching to improve agent performance. + Collaborate with stakeholders to align QA initiatives with… more
- USG Insurance Services, Inc. (Houston, TX)
- …Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network ... directly with our primary customer, the independent Property and Casualty Retail Agent . Acting as a representative for either our contract or brokerage carriers,… more
- Deloitte (Houston, TX)
- …to sit for the CPA + If not CPA eligible: + Licensed attorney + Enrolled Agent Preferred + Previous Big 4 experience or equivalent + Advanced degree such as MST, ... MAcc, or LLM + Experience in corporate tax issues associated with business combinations and divestitures, including substantial experience in taxation of corporations and their shareholders, partnerships and their partners, and similar disciplines +… more